GenAI: Ushering in the next era of business

GenAI: Ushering in the next era of business

We barely saw it happen. AI walking into our lives. Through the ads that follow us on social media. The personalized pick of movies and shows. Our cars. The maps helping us navigate. Right there in our hands – our super-powerful phones. And now, it’s happening again. This time with generative AI.
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Optimizing platform R&D and build

Optimizing platform R&D and build

Microsoft Corporation:

Transforming platform engineering. Transforming operations

As a vocal advocate for the game-changing potential of artificial intelligence, Microsoft was eager to harness the power of AI, especially generative AI, to heighten their operational agility. This meant reengineering their operations analytics platform for better quality, faster response, and support. To amplify and transform the platform with generative AI, Microsoft teamed up with Infosys.

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Amplifying organizational productivity

Amplifying organizational productivity

Danske Bank:

Scaling assistive technology organization-wide

With the maturing of generative AI, Danske Bank was quick to see its potential to revolutionize their industry and transform the way their own company operated, to increase efficiency and productivity, reduce costs, and open up new opportunities for growth. They were keen to start to explore a custom GPT indexed with their own business content.

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Accelerating the path to sales and service

Accelerating the path to sales and service

Currys:

Driving step-change evolution of sales ROI

Currys was quick to see the advantage to be gained from using AI to execute on its pricing, personalization, e-commerce and service strategies. Currys partnered with Infosys to build an ML- and AI-based price recommendation engine, co-developing decision support capabilities and internal tooling, yielding strong predictive pricing performance.

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Democratizing access to insights

Democratizing access to insights

Wesco International:

Making better decisions across functions

Wesco embarked on an AI-first digital transformation journey, two years back. Infosys, as their digital and AI innovation partner, helped the business to harvest data to train AI models, bridge talent gaps, manage integration challenges with legacy systems, and stay ahead of the evolving regulatory dynamics of responsible AI.

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Catalyzing consumer marketing

Catalyzing consumer marketing

LG Electronics:

Gaining from automated consumer insights for increasing digital sales

Having made significant progress on its AI journey, LG Electronics USA approached Infosys to implement a reliable and cost-efficient AI solution for automated consumer insights for digital channel and customer sentiment analysis that helps to increase digital sales. Infosys revolutionized the approach by creating a unified data architecture.

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FY 2024 Business Highlights

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85% of free cash flow for fiscal 2020 to fiscal 2024 returned to shareholders in line with the Capital Allocation Policy.

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Revenues

₹1,53,670 cr

4.7% growth Y-o-Y
1.4% CC growth Y-o-Y

Basic earnings per share
(par value of ₹ 5 each)

63.39

10.0% growth Y-o-Y

Consolidated cash and
investments(1)

₹39,005 cr

Continue to main strong
liquidity position

Dividend per share (2) (in ₹)

46.0

35.3% growth Y-o-Y

Operating margin

20.7%

Robust operating margin

Return on equity (3)

32.1%

Improved by 0.9% over
the last fiscal

Free cash (4)

₹23,865 cr

FCF conversion at 90.9%
of net profit

Large deal TCV
(Total contract value in US$ billion)

17.7

Sustained momentum in
large deal wins continues

Number of US$
50 million + clients

83

Strong client metrics
with increase of 8 clients Y-o-Y

Tech for Good

119 mn +

Lives empowered via our Tech
for Good solutions in e-governance,
education and healthcare

Carbon neutrality

Carbon neutral for
5 years in a row

Scope 1, 2 and 3 emissions

Women employees

39.3%

Steady progress towards
gender diversity goals

Carbon offset programs

2,64,000+

Rural families continue to benefit

2,50,000+

AI Aware employees

Digital skilling

11.75mn

People are a part of
our digital skilling initiatives

Note:

(1) Comprise cash and cash equivalents, current and non-current investments excluding investments in equity and preference shares, and others.

(2) Dividend includes special dividend of ₹8.00 per share.

(3) As per the consolidated financial statements prepared under IFRS

(4) Free cash flow is defined as net cash provided by operating activities less capital expenditure as per the Consolidated Statement of Cash Flows prepared under IFRS.

Nandan M. Nilekani
Nandan M. Nilekani
Chairman
Chairman's message

What’s next for the
generative AI revolution

We are into the second year of the generative AI revolution, and some clarity is beginning to emerge from the noise and babble of the last 18 months.
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CEO's message

Letter to the Shareholder

We are working on several projects with clients to help them benefit from generative AI. These projects are in software engineering, process optimization, customer support, advisory services, as well as sales and marketing.
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Salil parekh
Salil Parekh
CEO and Managing Director

Value Creation Model

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value creation model
value creation model

Delivering Value

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01
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Financial Capital

We obtain our Financial Capital through the funds generated from our business operations and financing activities.

4.7%

Revenue growth

35.3%

Dividend per share growth (1)

20.7%

Operating Margin

10.0%

EPS growth

32.1%

Return on equity (ROE)

AAA rating

By CRISIL

₹50,638 cr

Robust working capital

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(1) Dividend includes special dividend of ₹8.00 per share

Human Capital

Nurturing talent for the future is essential for our continued success. We have long established paths for employee upskilling and reskilling, and our efforts have been well-rewarded, providing value to our people and us.

3,17,240

Employees globally

1,130

Employees have voluntarily disclosed their disability

159

Nationalities in the workforce

80%

Employee satisfaction score

2,50,000+

AI Aware employees

11,900+

Fresh graduates hired globally

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Intellectual Capital

Our Intellectual Capital is driven by agility, flexibility, and innovation. We are committed to working with experts, partners, academia, and other stakeholders to develop new products and services that meet the needs of our customers and communities.

100+

Client living labs

“Well known”

Trademark for Infosys in India

796

Patents owned by Infosys

Industry leader

Rating for iCETS platforms by analysts

1,200+

Infosys Knowledge Institute assets

ISO 42001:2023

Certified for AI Management Systems

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Natural Capital

We believe bold climate action is crucial in addressing one of the most pressing challenges of our time. We hope to inspire change by demonstrating the benefits of sustainable practices, fostering innovation, and advocating policies that prioritize the environment while also considering social and economic implications.

67.52%

Of electricity for our India operations comes from renewable sources

2,64,000+

Rural families benefited through carbon offsets program

Carbon neutral for 5years in a row

100%

Wastewater recycled within our campuses

29.6 mn sq.ft.

Of highest-level green certified space

8 years

Of CDP climate leadership

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Manufactured Capital

Our Manufactured Capital includes our energy-efficient offices, data centers, innovation hubs, digital studios, and our technology infrastructure across the globe.

70 kWh/sq.m./p.a.

Building EPI

Radiflux

Radiant cooling solution patented in Europe and India

1.55

Weighted average PUE of data centres

Retroshade

Building retrofit shading solution patented in India

68%

Of internal IT application workload migrated to public cloud

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Social and Relationship Capital

Our Social and Relationship Capital guides us to bring the interests of our stakeholders to the fore. As enterprises focus on reshaping their businesses in the digital era, we are helping our clients drive transformation.

92

Scientists honored with the Infosys Prize since 2008

11.75 mn

Learners enabled in digital skills

90%

Local hiring across geographies

₹577 cr

Global CSR spends

119 mn +

Lives empowered via Tech for Good programs

11 mn

Beneficiaries of CSR projects in India

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Other Reports

Foundation Report

Infosys Foundation Report

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Infosys Integrated Report 2023 - 24

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Corporate overview

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Approaching value creation

Delivering value

Statutory reports

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