Overview

Unleash the power of Qualtrics XM with Infosys expertise and transform your Experience Management (XM). Our approach combines cutting-edge AI with deep industry insights to transform how organizations understand and enhance experiences.

Boost Customer and Employee Satisfaction with Infosys & Qualtrics!

Key features of our Qualtrics XM solutions:

Real-time capture and analysis of customer, employee, brand, and product experiences

AI-driven predictive analytics for proactive decision-making

Personalized, omnichannel engagement across all touchpoints

We help clients to uncover root causes of their pain points, strengths that drive great interactions, and ultimately grow their business through these data driven insights.

We provide end to end Qualtrics services with our XM consultants, XM Architects and Industry Experts across multiple geographies. Our services includes:

End-to-end solution

Strategic planning and roadmap development

End-to-end solution

Custom design and seamless implementation

End-to-end solution

Integration with existing enterprise systems

End-to-end solution

Ongoing optimization and innovation

End-to-end solution

Comprehensive training and change management

By harnessing the power of Qualtrics XM and Infosys' technical prowess, we enable businesses to create exceptional experiences that drive growth and competitive advantage.

Whether it’s enhancing customer satisfaction, improving employee engagement, or analyzing unstructured data using NLP technologies, Infosys delivers tailored solutions to meet the unique needs of every organization with our Qualtrics XM implementation. By harnessing data-driven insights and advanced analytics, we help companies transform business operations, drive meaningful outcomes, and stay ahead in today’s experience-driven economy.

Transform into CX and EX leaders with Qualtrics Experience Management

TALK TO OUR EXPERTS
Transform into CX and EX leaders with Qualtrics Experience Management

Take your Experience Management to the next level with Infosys’ advisory and integration expertise on Qualtrics XM. Our team guides you through every phase of your experience management journey, from strategic planning to seamless integration and continuous optimization. We tailor our approach to your unique needs, helping you extract actionable insights and achieve maximum value for your investment.

Infosys distinguishes itself through innovation, excellence, and comprehensive industry expertise. Our Qualtrics XM solutions covers Customer Experience (CX), Employee Experience (EX), Employee Technology Experience (ETX), and XM Discover.

Infosys distinguishes itself through innovation, excellence, and comprehensive industry expertise. Our Qualtrics XM solutions covers Customer Experience (CX), Employee Experience (EX), Employee Technology Experience (ETX), and XM Discover.

By choosing Infosys, you gain a partner committed to your success in the experience-driven market. We ensure seamless integration with your existing systems, provide ongoing support, and keep you at the forefront of XM trends.

Unlock powerful experience management today with Qualtrics XM solutions from Infosys. Contact us today.

Sub Offerings

Our sub-offerings are tailored to address specific needs

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Challenges & Solutions

Qualtrics CX solutions enable businesses to identify pain points, improve satisfaction, and retain loyal customers.

Qualtrics EX solutions help organizations measure, understand, and enhance employee experiences to drive productivity and increase retention.

Qualtrics ETX solutions help IT organizations measure, understand, and improve the experience with IT services & support for the workforce.

Qualtrics XM Discover’s advanced text analytics, powered by AI, offers seamless omnichannel integration. It automatically analyzes & interprets unstructured data across all touchpoints and enables better decision-making.