Being AI -first
Explore AI-first thought leadership with Infosys’ insights, reports, and industry-specific content
Business Technology Thought Leadership
Agentic AI’s piecemeal adoption in manufacturing and retail creates local optimization but encourages value leakage overall. To create sustainable value, enterprises need to reimagine entire business processes enabled by this vital new technology. Done right, our research has found the result is a continuously evolving and learning organization – a live enterprise.
AI is creating new job families that combine human creativity and machine intelligence, driving the need for reskilling, new success metrics, and reimagined career paths.
Mortgage processing can be slow and messy — too many documents, outdated systems, and complex workflows. Agentic AI changes that by speeding up applications, automating documents, streamlining underwriting, and handling appraisals. Borrowers get faster closings with fewer errors, while lenders become efficient and stay compliant. And with human oversight, it’s smart, fair, and secure.
AI governance must catch up and keep pace with this fast-moving technology. Only then can the board provide clear, explicit leadership. While some organizations are proactively redefining their structures to lead in the transition to enterprise AI, others risk falling behind, ceding ground to better-prepared competitors.
This conversation with Maria Haight of Joyson Safety and Rakesh Babu Gollapalli of Infosys highlights how AI-driven manufacturing, responsible governance, and cybersecurity are reshaping industrial enterprises with both opportunity and risk.
IT operations has long relied on automation to reduce costs and increase stability and scalability. Yet, simple automation keeps teams stuck in reaction mode — fighting fires instead of pursuing initiatives that drive real business value. Enter agentic AI: a next-generation solution for complex IT management challenges.
Mitch Dabling of HDR shares how AI and human insight are reshaping the future of infrastructure, from smart dams to sustainable cities.
Achieving operational excellence in new store opening and expansion demands that retailers reinvent site management, powered by AI.
