Our views on business technology trends
How AI is helping product managers and product owners
AI is improving the product management function by enabling faster decision-making and stronger strategic acumen, while supporting more data-driven and innovative product workflows.
How to unlock value in telecom mergers: Best practices for integration success
Discover why technology integration failures cost more than the deal itself, and how an integrated technology strategy can transform chaos into competitive advantage.
From pilot to production: How to scale AI in the SAP digital cores
Enterprise AI delivers the greatest value in SAP when it is embedded directly into SAP S/4HANA workflows using SAP Business AI, Joule, and SAP BTP, so intelligence becomes a secure, governed, production grade capability driving everyday execution rather than isolated pilots.
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How AI is helping product managers and product owners
AI is improving the product management function by enabling faster decision-making and stronger strategic acumen, while supporting more data-driven and innovative product workflows.
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Customer servicing 2.0 - The 2030 AI-enabled ecosystem
AI is entering day to day banking service, driven by economics. By 2030, customers expect outcome led, safe service. Banks must replace fragmented models with end to end, predictive, governed AI.
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How a unified AI platform can boost turnaround times for shipping companies
AI-driven document processing, rules, and orchestration boosted straight-through processing while reducing manual effort and turnaround time for a client.
How a unified AI platform can boost turnaround times for shipping companies
AI-driven document processing, rules, and orchestration boosted straight-through processing while reducing manual effort and turnaround time for a client.
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From AI hype to enterprise execution: Insights from ConsumerNext
How CPG, retail, and logistics companies can move out of the testing phase and put AI to work at scale.
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Why foundational transformation matters more than AI tools
AI delivers real impact only when built on strong fundamentals — aligned processes, trusted data, integrated platforms, and a workforce ready for change.
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The cloud-first, AI-first mandate: Why business leaders shouldn’t wait
Facing shifting markets, rising expectations, and the 2027 end of SAP ECC support, businesses must strategically migrate to SAP S/4HANA to build an AI- and cloud-powered digital core for real-time, agile decision-making.
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AI has scaled. Telcos must rethink enterprise models.
AI has moved from pilots to scale. But for telcos, legacy enterprise models are now the real bottleneck to value. Telcos must redesign how they operate, make decisions, and govern value.
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AI-Enabled Semiconductor Supply Chains: From Predictive Analytics to Autonomous Decision Support
Semiconductor supply chains face rising complexity, volatility, and geopolitical risk. This article shows how AI is evolving from predictive analytics to decision intelligence and outlines four priority actions to scale AI across the semiconductor value chain.
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Targeted innovation drives strategic gains in pharma, medtech, and care delivery
Organizations are modernizing legacy systems and enhancing daily operations across pharma manufacturing, medical device development, and healthcare networks, as demonstrated through four real world life sciences case studies.
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Customer relationship management in a sovereignty-driven world: Distributed and private hosting
Organizations are shifting from centralized systems to regional and private deployment to meet regulatory requirements while supporting analytics and global operations.
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How rethinking core technology platforms can help manufacturers keep up to date
As legacy ERP systems struggle to keep pace, many are modernizing to cloud platforms like Oracle Fusion to gain agility, simplify operations, and support continuous innovation.
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AI at scale starts with ERP that can evolve
Modernizing ERP into a continuously evolving cloud platform with governed data and embedded AI, organizations can confidently scale intelligent decision-making and automation.
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Infosys Insurance Risks and Predictions 2026
Global insurers delivered a generally positive 2025 in the face of volatility and high catastrophe claims. We predict this to continue through 2026, with some potential new technology-driven trends that could alter the global risk landscape.
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Agentic commerce: How to build agent-aware digital ecosystems for AI-powered retail
Agentic commerce protocol (ACP) is reshaping the retail journey end to end, from discovery to checkout, and ushering in an AI first commerce paradigm.
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The road to Level 4 autonomous networks: How telcos can industrialize intelligence at scale
Operators are racing toward higher autonomy levels to improve resilience, economics, and customer experience. This article outlines the challenges, solutions, and practical steps needed to unlock autonomy at scale.
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A hybrid approach to enterprise transformation
How a hybrid approach to enterprise transformation, driven by agentic artificial intelligence (AI) that combines commercial-of-the-shelf (COTS) platforms and custom-built agents, can help leaders balance speed and control to deliver desired outcomes.
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The missing link in SAP transformation: An integrated tool chain
An integrated SAP toolchain gives CIOs end-to-end visibility and governance to accelerate modernization and unlock AI value.
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The security pitfalls of MCP agent orchestration, and its mitigations
Model context protocol (MCP), a way of connecting AI agents to proprietary systems and data, was not designed with strong security controls, exposing businesses to reputational risks. Here we recommend a platform approach to MCP security, with safeguards aligned to different threat levels.
