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Overview

Modernize Your Order-to-Cash Process

SAP Quote-to-Cash process is an end-to-end business solution that covers the entire sales lifecycle, from creating a sales order to receiving payment for the delivered goods or services. It integrates various modules and functionalities to seamlessly support the entire sales lifecycle. An effective Quote-to-Cash process is key to improving customer satisfaction, fostering loyalty, driving revenue, and increasing profitability.

In SAP S/4HANA, the Order-to-Cash process has undergone significant enhancements with a simplified data model for faster processing, a range of SAP Fiori UI screens for enhanced user experience, real-time analytics, machine learning capabilities such as automatic invoice matching, optimized pricing strategies, and advanced inventory checks. SAP S/4HANA leverages intelligent technologies - machine learning, robotic process automation, and predictive analytics - to improve the efficiency, accuracy, and quality of the sales process.

Infosys and SAP: A Powerful Partnership to Accelerate your Order-to-Cash Transformation

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Infosys and SAP: A Powerful Partnership to Accelerate your Order-to-Cash Transformation

Many businesses encounter challenges with Order-to-Cash and are prone to errors throughout this process. Their Order-to-Cash systems and the SAP ecosystem needs to gear up to deliver on their promise to accelerate cash flow.

With decades of experience in enabling Order-to-Cash operations in SAP, Infosys offers a spectrum of integrated, consistent, and powerful solutions in SAP S/4HANA to transform your Order-to-Cash needs.

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Sub Offerings

Infosys delivers advanced SAP S/4HANA solutions to optimize and transform Order-to-Cash operations

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Challenges & Solutions

Get critical metrics such as DSO, bad debt, Order on Time In Full (OTIF) and risk-exposure for sales and finance leaders in real-time with SAP S/4HANA. Obtain access to real-time and accurate data on order status, payment status, customer behavior, and performance metrics, enabling better decision making, forecasting, and planning.

Companies frequently face inconsistencies in ordering, logistics and commerce due to integration challenges, and accessing data across channels. To manage lack of integrated operations in E2E Order-to-Cash Process, integrate O2C processes with A/R processes, inventory management, demand planning, CRM, finance and reporting solutions. This approach will provide a unified view from order placement to billing.

Reduce cost of doing business through extensive innovations and automations such as Advanced ATP with flexible rules, efficiencies in Inventory management, order fulfillment management, streamlining workflows, Intelligent AI/ML Technologies, Predictive Analytics, advanced Intercompany sales, Advance Variant Configuration, Output Management and more. These innovations will save time and resources, reduce errors and disputes, and increase cash inflow and profitability.

Across industries, companies are seeking innovative methods to reach out to their B2C and B2B customers and offer personalized products and services. With SAP BRIM, you can manage your entire end-to-end offer-to-cash business process enabling seamless subscription solutions. This modular solution efficiently handles comprehensive billing & invoicing processes with ease and complete transparency.

Enable an Omnichannel Order-to-Cash process, by adopting a seamless and integrated approach to customer engagement, with efficient sales and service processes across all channels and touchpoints.

Manage diverse orders and E2E logistics execution directly in SAP S/4HANA.