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Overview

The 4th Industrial Revolution is here and with it comes groundbreaking and powerful technologies. Many of these technologies have the potential to change the way we work. Human Resources is one such area that is ready for intelligent automation within an organization.

Infosys HR Digital Assistant is a chatbot solution that leverages Oracle Digital Assistant to build conversational employee experience across Employee’s Journey comprising of Onboarding, Promotion, Relocation, Marriage and so on.

Infosys HR Digital Assistant is persona based and contextual interaction based on employee role. It is mobile compatible, and assist voice enabled Interactions. Infosys HR Digital Assistant can easily integrate with external applications and collaborative platforms like MS Teams, Slack.

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Infosys HR Digital Assistant leverages Oracle Digital assistant to build conversational employee experience across Employee’s Journey. The solution can be extended for organization specific events. Infosys HR Digital Assistant can be used to ease tedious and time-consuming processes such as Onboarding, Promotion, Relocation and Marriage.

It expands employee/managers self-service capabilities and uplift employee experience.

Challenges & Solutions

Infosys HR Digital Assistant is a one-stop Oracle Digital Assistant solution that can guide employees during key events in terms of company policies and tasks to be performed. It also keeps a track of activities completed and pending.

Employees can leverage Infosys HR Digital Assistant solution to ask their queries and get instant responses.

Quick and easy access to information to assist managers in making right decisions and employees in better managing their data and related actions.