Oracle CX Solutions
With the new digital world impacting how customers are engaging with brands & organizations, and shaping an era of high customer expectations, organizations are altering business models, changing how they engage with customers, and undertaking digital transformations.
As businesses become hyper competitive, there is an added pressure on marketing managers to augment the lead conversion rate, on sales teams to close deals faster, and on customer service to provide superior service experience at lower costs while generating opportunities to enhance share of customer wallet.
Insights
How we can help
We create phenomenal customer journeys and define a well laid road map for your digital transformation to take the customer experience to a new high
Risk-free implementation
- Rapid Implementation Workbench, tools and automation platforms
- Accelerated Cloud Transformation (ACT) methodology based on agile principle
- Pre-configured industry solutions
- Rigorous Cloud training with Oracle University and Infosys training academy
Consulting led engagement
- CX innovation Workshops
- Customer Journey Mapping Workshops
- Roadmap to Cloud Migration
- Business Case and ROI
- Industry Solutions
Legacy Modernization solutions
- Siebel to CX Cloud Migration and Co-existence solutions
- OCOD to CX Cloud Migration solution
- Oracle EBS CRM to CX Cloud Migration
- Oracle Configurator to CPQ Cloud Migration
Success Stories
Transforming clients into digital enterprises leveraging next-gen technologies and platforms
Our Offerings
Unlock your business potential with our wide range of solutions
