Infosys Solution for Customer Experience with Oracle CX Cloud
talk to our expertsInfosys provides a comprehensive suite of offerings around advisory, implementation, change management, and managed services to help clients migrate to Oracle CX Cloud. With Infosys Solution for Customer Experience, we bring together:
- Infosys Customer Experience Cloud Migration toolkit to accelerate cloud implementation
- Infosys Cloud Implementation suite that provides a rich repository of assets, automation tools, and accelerators
- Industry solutions with process assets, KPI library, reference blueprint architecture, and reusable solution components
- Innovative digital solutions to compliment Oracle CX Cloud such as My CX Enterprise, Sales and Service Digital Cockpit, and Digital Field Service that leverage open source, PaaS, and emerging technologies like AI/ML, IoT, and AR/VR.
- Capabilities across the breadth of Oracle's CX suite including digital marketing, sales, CPQ, commerce, subscription management, service, knowledge management, and field service
- Infosys is rated as a Leader by various analysts like Gartner and IDC for Oracle Cloud Services
- Oracle has repeatedly recognized and awarded Infosys for successful customer experience transformation initiatives over many years:
- CX Partner Excellence Finalist at Oracle Markie 2021
- Finalists in Thinker Award for Best Innovation for VERTIV and General Electric – HC at Markie 2021
- Thinker Award for Best Innovation in CX Service in 2020
- Thinker Award for Best Innovation in CX Sales in 2020
- Global Partner Excellence Award for Oracle CX Cloud at OOW 2019
- North America Excellence Award for Oracle CX Cloud at OOW 2019