Event Overview
A seamless employee experience is one of the key goals for most organizations. Access to information from disparate sources enables greater productivity for employees. However, information sources are usually distributed across multiple underlying systems.
Oracle Digital Assistant (ODA) is designed to uplift the employee experience by fetching and displaying information from unconnected sources. Infosys has taken the ODA experience further with the Infosys Chatbot solution. It enables the creation of persona-based employee journeys and contextual interactions within the HR organization. We have leveraged the power of artificial intelligence to interpret employee intent, and automated various processes to deliver contextual responses back to employees using voice or text. The solution allows employees to use any platform such as web or mobile across a wide range of applications like Slack, Microsoft Teams, and so on.
In this webinar, you will understand the key features of ODA, channel integrations, and business benefits. We will showcase real-life use cases to demonstrate how ODA can be leveraged for greater benefits.
Key takeaways:
- Elevate employee engagement through conversational-based interactions
- Provide human-like personalized, proactive services to employees
- Deploy a one-stop platform for all employee queries and transactions, anytime, anywhere
- Integrate with your existing information channels and collaborative platforms
Speakers:
David Bowin, Senior Director, HCM Cloud & Strategy Global Partner, Oracle
David’s career in enterprise business solutions started with a Big 5 consulting firm, developing and implementing a full spectrum of solutions for high tech and consumer packaged goods companies. He later joined PeopleSoft as it transitioned from HCM to delivering a full ERP suite of applications. David has been with the Oracle Cloud Applications Development team since its inception. As a leader in application strategy, he has been guiding the overall scope and direction of Oracle’s cloud applications. In his current role, he enables customers and partners in their adoption and rollout of Oracle Cloud solutions.
Sameer Munje, Global COE Lead, Oracle HCM Practice, Infosys
Sameer is Senior Industry Principal Consultant with the Infosys Oracle Practice. He has over 24 years of IT experience with more than 22 years in the HCM domain. He has successfully led multiple global HCM transformations, upgrades, and managed services programs across US, Europe and the APAC region. Sameer heads Infosys’ Oracle HCM Center of Excellence (COE) globally for all HCM on-premises products and cloud solutions. His role includes practice development, building new solutions, developing differentiated offerings, and providing HCM business consulting and implementation services to clients.
Upendra Rajarao, Principal Consultant, Oracle HCM Practice, Infosys
Upendra is a Principal Consultant with Infosys. He has over 20 years of experience in HCM consulting and ERP delivery. He has extensively worked on a wide range of HCM modules, successfully leading multiple award-winning implementation, upgrade and support projects. A certified implementation specialist in HCM, Upendra has rich experience in interfacing with clients, translation of functional requirements to solutions, organizational roadmap development, and leveraging industry best practices. Upendra is a key member of Infosys’ HCM Cloud Center of Excellence and has designed many path-breaking solutions for our customers.
