Overview

The Infosys Retail practice partners with grocery stores to enhance shopper experience management. Our experts develop fulfillment models based on demand forecasts and business intelligence.

We help brick-and-mortar grocery retailers address the seismic shift in grocery delivery service by building virtual grocery stores that recreate the store experience for millennial shoppers. Our location-based services boost sales by influencing shopping behavior at the store.

Infosys services for grocery stores

Basket building

Basket building


Contextual recommendations

Contextual recommendations

Portal content personalization

Portal content personalization

Social curation

Social curation

Customer analytics

Customer analytics

Location based services

Location based services


Personalized in-store offers

Personalized in-store offers

Real- time digital coupons

Real- time digital coupons

Flash sales/markdown advertisements.

Flash sales/markdown advertisements.

Value added services

Value added services


Single click subscription re-ordering

Single click subscription re-ordering

Mobile wallet-passbook integration

Mobile wallet-passbook integration

Crowd sourced product development/assortment

Crowd sourced product development/assortment

Challenges & Solutions

Suite of 'last-mile' logistics solutions for prompt delivery.

Analytical tools provide business insights into the shopping experience by analyzing data from multiple channels.

Rich experience in implementing variations of click-and-collect models, drop boxes and dark stores.