Infosys TechCompass

Digital learning

Trend 15: Generative AI to hyperpersonalize learning at scale

Organizations are scaling learning efforts while deploying hyperpersonalization, embedding generative AI in digital learning systems to transition into AI-first entities. Developing AI skills marks a crucial shift from AI consumers to creators, essential as AI proficiency becomes vital across all roles.

At Infosys, with over 250,000 employees now certified as generative AI-aware, this ensures that every employee, regardless of their professional background, is equipped to thrive in an AI-augmented workplace. Infosys’s virtual learning assistant offers flexible avatars, diverse learning styles, and native language translations. Infosys has also created a rover-based virtual assistant (called Knowledge Assistant on Wheels) that interacts with employees across the campus to solve their queries.

Digital learning

Trend 16: Generative AI breaks distance barriers and enables learning inclusivity

By providing educational opportunities to all segments of society, we pave the way for a more equitable and knowledgeable future. This effort bridges the educational divide, empowering individuals with the skills and knowledge needed to succeed in a rapidly changing world. Generative AI transforms this initiative by personalizing learning experiences, adapting to individual needs, and providing access to high-quality educational resources regardless of location. It also facilitates real-time translation and interactive learning, making education more accessible and engaging for diverse learners.

Infosys Springboard, a digital learning platform, empowers people, communities, and society with skills and has around 7.5 million learners, of which 30% are women. Infosys Springboard Lab on Wheels is a classroom in a mobile classroom with trainers and STEM learning kits, promoting education in remote areas of India. It houses 3D printers and Industry 4.0 aligned experiment kits. In network challenging areas, Infosys Springboard Raspberry Pi device provides content to learners.