Our views on business technology trends
Prof. Valery Yakubovich, executive director at the Mack Institute for Innovation Management, The Wharton School shared his views on several aspects of generative AI for innovation during an interaction.
How to tap into the wealth transfer: The power of predictive analytics
Wealth transfer from baby boomers to their younger millennial and Gen Z generation in underway. This presents wealth managers with an opportunity to engage customers, who demand personalized, technology-driven services that align with their values and expectations.
Chief marketing officers realize they need to change their approach to combat marketing ineffectiveness.
Article
AI and Retail: Everything Everywhere All at Once
To maximize the benefits of AI technology, businesses must consider where to use it, and how it can augment or accelerate human processes.
Article
What is Revenue Growth Management?
Ways in which businesses can use AI-driven tools, data, and analytics to increase organic revenue growth profitably.
Article
Are Financial Advisors Competitive?
A generational shift in wealth and new regulations are testing financial advisors' ability to compete in the future.
How future-ready ITSM tools propel employee experience
Strong ITSM solutions enable organizations to empower employees and maintain productivity.
Article
What is Strategic Cost Takeout?
Ways in which businesses can strive to achieve the lowest cost structure possible while aligning to their strategic objectives.
Article
How CPG Companies Can Boost Performance with Next-gen RGM
A data-driven model powered by AI can help CPG companies right-price in an inflationary scenario and maximize their revenue growth management potential with better predictability.
Article
Sustainability Data: From Obligation to Opportunity
The cycle of collection and sharing sustainability data can lead to insights that both improve ESG outcomes and help the enterprise achieve its business goals.
Article
How Data and AI are Helping Retailers Get Trendy
Retailers can build strong customer relationships if they take their data and AI capabilities to new levels.
Article
Back to the Future for Consumers in 2023
Brands must optimize opportunities for business growth through data-driven decisions, and continuously reassess them to flourish amidst economic instability.
Article
The Curious Case of Transformations — Where’s The Value?
Firms can tackle underperforming transformations and derive maximum potential value with AI-based management tools for comprehensive benchmarking capabilities and centralized management platforms.
Article
Enhancing Agent Experience With AI Contact Centers
Contact centers must deploy AI-based systems for empowered, educated, empathetic, and efficient agents.
Case Study
Keeping Up with the Customer: Data-Driven Sales Transformation
Experience and intuition-based selling will shift to data-driven sales to merge processes, applications, data, and analytics.
Article
Agile Evolution – 20 Years Later
We chart the emergence and maturation of Agility into a tool and philosophy for superior business outcomes.
Article
Voice – The Game Changer in Virtual Clinical Trials
Remote trials through 'voice' will help provide convenience, improve experiences, reduce costs and deliver accurate data.
Article
Being Resilient: An Opportunity for Airlines
How airlines can emerge more resilient in the face of COVID-19 that has turned the aviation industry upside down.
Journal
Roland Garros Leadership Summit Journal
Spring is a season of renewal and forward-looking optimism, and that was certainly on display at our Roland-Garros leadership summit in early June.
Article
Using Computer Vision to Detect and Classify Corrosion
Computer vision can replace expensive, yearly certified inspections with affordable, fast and on-demand corrosion checks.
