The client is a leading action sports and lifestyle company that designs, produces, and distributes branded apparel, footwear, and accessories around the world. With global headquarters in USA, they have other major offices in France, Japan, China, and Australia.

The core objective of this implementation was to bring the talent review and succession planning processes under the ambit of SAP SuccessFactors. The strategy involved leveraging out-of-the-box features to eliminate manual activities and improve the effectiveness and efficiency of the underlying business processes.

Key Challenges

  • Lack of a single template and workflow for local and global talent review processes
  • Mapping existing manual processes to out-of-the-box features without any custom developments
  • Risk of data security due to manual process using spreadsheets
  • Integration with other HR data due to standalone processes outside the HRIS application

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The Solution

Infosys helped the client navigate their digital transformation journey starting with clearly identifying the intrinsic layers of their existing business processes. The accelerated but thorough approach leveraging Infosys Cobalt resulted in the world-class implementation of SuccessFactors Succession Management and Calibration modules in a matter of three months.

Infosys configured a dedicated and exclusive talent review form and talent calibration templates to add greater value to the existing manual processes used by the client.

Digital transformation of succession review process by leveraging out-of-the-box features in SAP SuccessFactors Succession Management and Calibration modules

  • Standardized global template with additional regional localization
  • Dedicated and exclusive talent review form as value addition to help in the succession review process
  • Standard out-of-the-box reporting to meet the client’s reporting requirements
  • Seamless integration with existing talent modules
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Benefits

Improved the talent review process by integrating with existing talent review modules in SAP SuccessFactors

Improved the talent review process by integrating with existing talent review modules in SAP SuccessFactors

Provided real-time visibility to the talent review process

Provided real-time visibility to the talent review process

Achieved approximately 50% optimization in the talent review process

Achieved approximately 50% optimization in the talent review process

Implemented better data security with role-based permission model

Implemented better data security with role-based permission model

Leveraged best-in-class functionalities in SuccessFactors application by integrating with overall talent review process

Leveraged best-in-class functionalities in SuccessFactors application by integrating with overall talent review process

Enhanced user experience

Enhanced user experience