The client is one of the largest and most diversified conglomerates in the Philippines. Their businesses include branded snack foods and beverages, retail stores, commodities, agro-industrial businesses, air transportation, banking, real estate, and petrochemicals.

Client’s vision is to become the leading digital conglomerate in the Philippines and improve life of every Filipino.

Key Challenges

The fundamental bottlenecks to realizing the client’s vision were:

  • Non-standardized and multi-instanced fragmented applications leading to high operations cost
  • Operations with distributed ownership and accountability
  • Non-harmonized processes across the conglomerate leading to challenges in visibility, analytics and decision making
  • Old GUI-based user access which was not conducive for intuitive and easy operations
  • Aging and non-scalable infrastructure

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The Solution

Standardize, consolidate and transform business processes with SAP S/4HANA

Infosys standardized, consolidated and transformed business processes by leveraging Infosys Catalyst for  SAP S/4HANA, part of Infosys Cobalt to bring in best practices. The solution was designed to help realize client’s vision to be the leading digital conglomerate in the Philippines.

Infosys established global template and universal General Ledger leveraging SAP’s Model company leading to business process simplification and reduction in number of steps in transactions.

Fiori-based enhanced user experience across all processes and functions enabling any device (mobile, tab etc.) user access and role-based Fiori apps were designed and delivered.

New SAP S/4HANA functionality of purchase contracts delivered that allows client to forecast spend resulting in faster turnaround time.

Infosys leveraged Embedded Analytics for faster and on the fly reporting requirements.

Embedding digitalization into the core business strategy

  • Established global template and universal General Ledger
  • Deployed best practices using Infosys Catalyst on SAP Model Company
  • Established digital core using SAP S/4HANA on Azure
  • Full cloud transformation on Azure for SAP S/4HANA systems making them more reliable with full disaster recovery and high availability
  • Single point of accountability ensured continuous operations
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Benefits

Over 80 SAP workloads were migrated to cloud and a global template deployed for five companies

Increased spend visibility through key analytical Fiori apps that track purchase order spend, spend variance and non-managed spend

Increased spend visibility through key analytical Fiori apps that track purchase order spend, spend variance and non-managed spend

Established tighter process control which helped reduce non-PO purchase by up to 30% for the client

Established tighter process control which helped reduce non-PO purchase by up to 30% for the client

Reduced financial book closing effort by up to 50% and time by 20-40%

Reduced financial book closing effort by up to 50% and time by 20-40%

Standardization and harmonization of processes and accounting system laying foundation for fast, transparent and data driven decision making

Standardization and harmonization of processes and accounting system laying foundation for fast, transparent and data driven decision making

Increased system performance by 10-20% post migration to SAP S/4HANA on Azure

Increased system performance by 10-20% post migration to SAP S/4HANA on Azure

Improved user experience through the utilization of role-based Fiori apps

Improved user experience through the utilization of role-based Fiori apps