The client is a publishing and financial information firm renowned for its many print and online publications. The firm is one of the largest newspaper publisher of financial information trusted by top business decision-makers. They wanted to upgrade to SAP S/4HANA 1909 and benefit from the ongoing innovations released by SAP.

Key Challenges

  • Document the learning and create an annual upgrade roadmap that is cost-effective and minimally disruptive
  • Increase test coverage via automation and enable an early beta testing phase to improve business confidence
  • Implementing the latest user experience (UX) innovations to increase Fiori/mobile adoption within the organization

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The Solution

An up to date SAP S/4HANA landscape to leverage the power of regular SAP innovations

Infosys planned, managed, and executed one of the first SAP S/4HANA1909 upgrades for a client using its proprietary Safe Passage methodology. Our solution used proven tools and accelerators and was executed in phases. This approach enabled comprehensive impact analysis and increased test coverage by deploying automated regression testing and early user testing. By adopting a fail fast-fix fast approach, we were able to establish the landscape and lay down clear change management processes. This allowed us to perform multiple upgrade simulations before deploying the live system.

Infosys executed this model upgrade for the client in a period of 5 months through a 4-system landscape. We delivered a customized runbook that captured the learning and provided a blue-print for rapid and risk-free annual upgrades.

  • Customized the Infosys Safe Passage methodology to ensure adherence to client landscape and compliance needs
  • Established a transparent and robust project governance structure between the client, Infosys, and SAP
  • Executed the project in a true partnership model by working closely with SAP and the client’s business and IT teams. This helped mitigate delays due to changes in requirements and critical bugs, and deliver within planned timelines

Benefits

Improved the user experience and overall system performance

Set the stage for the client to adopt the latest innovations such as SAP BRIM

Improved the technical architecture for easy adoption of SAP BPC and embedded analytics