Leading pharma firm integrates new acquisition with ECC landscape

A leading Switzerland-based pharma multinational partnered with Infosys to integrate their newly acquired business and 18 country sites with their existing SAP global platform for EMEA and APAC regions. The objective was transformation and enhancement of the global template to enable:

Financial and logistical transparency
Operational effectiveness
Reduced system complexity by eliminating multiple legacy systems
Separate MES and SAP layer for production operational efficiency
Better operation of warehouses with automated processes and enhanced 3PL set-up
Efficient production planning via detailed scheduling

Key Challenges

Existing blueprint documents lacked details needed to develop functional and technical specifications extending into the build phase
Multiple iterations to standardize data and design templates since business teams had no prior SAP experience
Data inconsistency across views/tables for major masters such as materials, customers and vendors impacting downstream objects
Absence of a strong change control process adherence was resulting in multiple iterations of requirement approvals and closures
Low business involvement and site readiness

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The Solution

Standardization, automation and extension of business value chain

Extended business value chain by integrating the acquired company
Standardization of processes to extend the scope of shared services
Simplification of planning and financial consolidation eliminating time-consuming manual processes
Establishment of strong OCM and VRM models
Improved process adherence and change management processes