The client is a leading research-based biopharmaceutical company that has pioneered innovative therapies to extend and improve human life.
With its presence spanning developed and emerging markets, it works in the areas of advanced wellness, prevention, and cures. It initiated a Digital Transformation and Modernization project with SAP SuccessFactors Learning Management System that helped the company scale up the learning quotient for its employees.
Key Challenges
- Driving and nurturing a culture of self-learning and personal development for employees by transforming their learning experience
- Sorting the heterogeneity of unit-level learning repositories and multiple enterprise-level learning management systems (LMS) to enable employees to know where to look for the required information
- Optimizing the cost of license, maintenance, and upkeep of multiple overlapping platforms
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The Solution
Digital transformation and successful consolidation of multiple systems into a global learning management platform based on a single instance of SAP SuccessFactors LMS Cloud, pharma-industry validated.
Standardize, Consolidate and transform business processes with SAP SuccessFactors, led by Infosys Consulting
Maximizing benefits through an accelerated solution approach that included:
- Utilizing robotic process automation (RPA) for critical processes
- Consolidated and optimized multiple disparate enterprise learning processes, across the global business units, for this pharma-validated single instance of SuccessFactors LMS
- Managing data volume to optimize the migration timeline
- Ensuring seamless integration with over 50 upstream and downstream systems
- Transforming the migration of LMS historical records in excess of 50 million, upwards of 285,000 courses, and over 190,000 users across more than 40 countries and 25 languages
The approach adopted helped enhance efficiency, reduce costs, and provide a competitive edge.
Benefits
Enhanced learner experience
Anytime, anywhere, mobile-enabled learning, combined with the Degreed Learning Experience Platform (LXP), providing enterprise-wide global learners a single portal and a superior learning experience
Simplified, consolidated learning systems landscape
An enterprise LMS combined with the LXP solution, offering an integrated, scalable repository of all learning content
Engaging, integrated features
A unified end-user experience through integration with Microsoft Teams and enterprise search
