Deliver Personalized Employee Experiences with Qualtrics XM

In the fast-paced business landscape, the needs of the workforce are rapidly changing and what has become pivotal for organizations to sustain is the employee experience provided to the workforce from the very beginning of their journey, when they start job search until the last day of work and everything in between. On the contrary, failing to prioritize the employee experience can become very costly affair for organization with the undermining effects of increased employee dissatisfaction and high turnover. This makes it paramount to understand employee sentiment to improve experience at key ‘moments that matter’.

SAP SuccessFactors employee experience management solutions with Qualtrics EX and the power of AI help organizations to listen to their workforce needs on an ongoing basis and identify experience gaps throughout the entire employee lifecycle. Managers can act on employee feedback at scale with the help of AI-powered technology providing personalized dashboards that enable in-depth insights.

Infosys implements and innovates, bringing together SuccessFactors and Qualtrics to break down data silos and deliver a unified view of employee experiences. A team of Qualtrics-certified consultants acts as your navigation system, guiding you through best practices and industry-specific employee journeys. This delivers a significant uptick in employee sentiment across digital touchpoints, smoother onboarding processes, heightened engagement levels, and a noticeable drop in employee churn. These advanced capabilities and measurable outcomes have established Infosys as a preferred partner in the Qualtrics Partner Network.

Infosys solutions built on Qualtrics’ ‘EmployeeXM™’ enable organizations to deliver personalized experiences by capturing and analyzing experience data from the employees. The solutions built on ‘EmployeeXM™’ helps HR and IT leaders understand employee reactions to experiencing technology at work, ranging from IT services to software. This helps organizations improve employee engagement, collaboration, and productivity.

Next-Gen Employee Experiences with Wongdoody

Using Wongdoody ’s creative and technological capabilities, Infosys helps organizations enhance their digital interfaces with consumer-grade user experiences (UX). This approach assists organizations to design and promote a new SuccessFactors Platform. Wongdoody uses data and AI to develop hyper-personalized and customized next-generation experiences, and the desired result is to create a modern, user-centric experience with enhanced self-service capabilities and reduced operational overheads.

Powering Employee Experience Management

Qualtrics for E2E workfoce experiences (annual engagement, onboarding-36,60,90, training, performance reviews, 360 feedback, open enrollments, exit and other lifecycle events of employees.)

Powering  Employee Experience Management