Salesforce clients must recognize Infosys’ growing Salesforce capability – Point of view by HFS Research
In February 2020, Infosys announced to acquire Simplus, a Salesforce services Platinum partner in the USA and Australia. Simplus delivers consulting and implementation services for Salesforce quote-to-cash applications. In the past few years, Infosys has made several Salesforce acquisitions that significantly transform its Salesforce services offerings and local delivery capability.
HFS Research has published a point of view recognizing Infosys’ growing Salesforce capability. Khalda De Souza Research Director at HFS Research Analyst believes the acquisition of Simplus would support Infosys’ ongoing ambition to become a CRM transformation services provider.
| Acquisition, date , headquarters | Services capabilities | Local presence |
|---|---|---|
|
Simplus announced February 2020 USA |
The Simplus acquisition would bring important Salesforce quote-to-cash services capabilities. |
USA and Australia Delivery center in Manila, the Philippines |
|
WONGDOODY May 2018 USA |
WONGDOODY is a digital agency that brought Infosys important advisory services capabilities. It delivers workshops that enable customers to re-imagine experiences or create new experiences. |
Competitive US market |
|
Fluido October 2018 Finland |
A Salesforce Platinum partner for Europe, Fluido strengthened Infosys’ Salesforce consulting expertise and elevated its market presence. |
Nordic market |
|
Brilliant Basics September 2017 UK |
Brilliant Basics has strengthened Infosys’ advisory-led design thinking capabilities. It has a “prototype, not Powerpoint” philosophy approach. |
UK, Europe, and the Middle East |
Fig: Salesforce acquisitions improve service offerings and local delivery presence
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