Infosys positioned as a Leader and Star Performer in the Everest Group Salesforce Services PEAK Matrix® Assessment 2024
Infosys has been recognized as a Leader and Star Performer in the Everest Group PEAK Matrix® Assessment 2024 for Salesforce Services. This ranking reflects significant year-over-year growth and impact driven by recent awards and recognitions in the Salesforce and MuleSoft ecosystem, an expanded client portfolio, talent upskilling and certifications, and an enhanced global delivery footprint.
Key Strengths Highlighted by the Report:
- Infosys has credible proof points for delivering end-to-end Salesforce transformations for clients in the telecom and manufacturing industries.
- Clients have appreciated its collaborative nature and overall dependability while handling Salesforce transformations.
- IP and solutions such as Panaya Foresight, Fluido Wealth360, and Infosys LaborForce help clients expedite implementation timelines; Infosys has also invested in developing generative AI IP through its flagship Infosys Topaz offering.
- Clients can benefit from the investments in building a strong and scalable talent base for Salesforce services; Infosys has a good spread of certifications across key certification tracks.
Below is the glimpse of our positioning:
"With AI-led process transformation and customer engagement at the forefront, enterprises are increasingly investing in transformative AI initiatives. Salesforce's Data Cloud and Einstein 1 platforms are pivotal in addressing both short-term needs and long-term AI objectives. In response to an evolving Salesforce landscape, service providers are enhancing their capabilities in industry-specific and generative AI, forging strategic partnerships with Salesforce, and innovating with proprietary IP to drive enterprise-wide transformations," says Yamohiadeen AS, Practice Director, Everest Group. “Infosys has improved its client portfolio across industries such as hi-tech and energy and utilities. Infosys can successfully execute large-scale, complex, end-to-end Salesforce services, underpinned by their strong global delivery network and robust partner ecosystem. The focus on AI + Data Certifications and enablement demonstrates its commitment toward AI and data services. Together, these investments and capabilities have helped position Infosys as a Leader and Star Performer on Everest Group's Salesforce Services PEAK Matrix® Assessment 2024."
Click here to download the report.
About Everest Group Salesforce Services PEAK Matrix® Assessment 2024
The report evaluates the Market activity and investments of 24 leading global Salesforce services providers four pillars of strength - Robust definitions and frameworks, Primary sources of information, Diverse set of market touchpoints and Fact-based research. The scope of the research includes Consulting/assessment services, Implementation services and Management and monitoring services. The PEAK Matrix® is a framework to assess the market impact and vision and capability of service providers.
