Bayer and Infosys: Happy Employees make Happy Customers

Bayer, one of the world's largest life sciences companies, started its transformation journey with a focus to digitalize and transform its processes by leveraging technology across the company to create internal efficiencies. The organization discovered the opportunity to go beyond automating individual processes to orchestrate multiple digital processes end to end.

Infosys supported Bayer to transform employee engagement by redesigning and standardizing service delivery across Bayer’s Enabling Functions supporting larger Global Business Services such as HR, Accounting, Procurement and Finance operations. The strategic collaboration with Infosys, leveraging ServiceNow offerings enabled Bayer to move towards value realization and continuous innovation.