Service Experience Transformation Chronicles: Redefining Service Experience Season 3 – GenAI Powered Solutions | Episode 1 – The Infosys Perspective

In today's fast transforming business landscape, Generative AI (GenAI) powered solutions are becoming increasingly crucial. These advanced technologies enable businesses to innovate, streamline operations, and deliver personalized experiences at scale. By harnessing the power of GenAI, companies can stay competitive, adapt to changing market demands, and drive sustainable growth.

In this video, Ankur Mathur, GenAI Solutions – Service Experience Transformation, Infosys, discusses the persona-based approach to service management and the transformative benefits of GenAI. Infosys is driving innovation and positive change across industries through their expertise in AI and deep industry knowledge.

Learn how GenAI enhances user experiences, accelerates development, and improves operational efficiency.