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In Conversation with ServiceNow – Service Experience in Manufacturing

Watch Gaurav Dutt Uniyal, AVP - ServiceNow Practice Sales Head NA and ROW, Infosys and John Dougherty, Head of Manufacturing – Americas, ServiceNow discuss challenges faced by manufacturing clients in the space due to industry 4.0, convergence of IT-OT network and integrated workflow systems and, collaboration on Infosys Cobalt and ServiceNow’s OTM solutions to power new era of smart manufacturing.