Infosys Sustainability Practice

Q: Where does one start when faced with the environmental imperative?

Begin with the Sustainability Design Advisory to create a roadmap of important initiatives. The roadmap includes a measurement framework with industry relevant KPIs defined, processes and workflows, a central sustainability data lake, dashboards, as well as email notifications and campaign setup.

Q: How do organizations get a handle on their sustainability information and initiatives once they start their journey?

Every sustainability program starts and ends with ESG Data and Analytics – identify the key metrics, gather valid data, organize it and understand the story it conveys. Tools like Infosys EcoWatch can provide comprehensive data gathering and harmonization platforms with AI-powered analytics and custom rules to provide robust, industry and client-specific reporting and real-time dashboards. Organizations cannot act effectively without a clear understanding and a measurement of every action.

Q: How does an organization improve processes for production to be environmentally friendly?

Infosys enables Product Lifecycle Management (PLM) Circularity along three fronts: 1. Comprehensive waste management: Design-out waste causing steps, use waste as an input or revenue stream, zero-to-landfill methods, eliminate single-use materials, and waste treatment 2. Digital Twin: Enables virtual, rapid development and testing, predictive maintenance 3. Design of products/services for circularity - end-of-use renewal, recycling and remanufacturing.

Q: How can financial companies successfully navigate a sea of ESG metrics and frameworks?

The Infosys ESG Advisory for Finance helps with pro-sustainability investing decisions. We improve access, understanding, and management of large non-financial data sets. Key components include de-risking strategies, governance frameworks, data visualization and alignment to the task force on Climate-related Financial Disclosures (TCFD) recommendations.

Overview

We aspire to be the leading sustainability partner to deliver environmental, social and governance (ESG) initiatives. We work with clients to understand, design and implement purposeful, practical and profitable solutions.

We understand the challenge and reward of sustainability first-hand.

We began our journey in 2008 and became carbon neutral in 2020, 30 years ahead of the timeline set by the Paris Agreement.

Our Achievements

44% of energy needs met through renewables

43% reduction in carbon emissions footprint since 2008

100% of wastewater reused and recycled

55% reduction in per capita energy usage ($225 Million in energy savings)

12 Million sq. ft. of corporate real estate certified as the highest rated ‘green’ buildings

Sustainability initiatives are more than technology and well-intentioned ideals. The essential technologies exist, yet organizations struggle to achieve their full potential. Vision and strategy must progress to actionable plans and outcomes. We help clients progress sustainability initiatives through practices like:

Data collection and advanced metrics provide a clear look into operations and expose wasted resources.
Automation extracts excess carbon from company systems much more than the most dedicated employees.
Artificial intelligence optimizes enterprise operations via intuitive decisions, thus allowing decarbonization efforts to be more effective.
Change management builds ESG efforts into company culture, enabling all stakeholders to support sustainability and drive progress.

Delivering Practical Sustainability

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Our Differentiators

Companies have demonstrated their commitment to a more sustainable future through carbon neutrality. However, what is missing is an actionable framework to reach that future. Practical Sustainability is Infosys’ framework to tackle the sustainability challenge, with its foundation in five essential elements:

Regenerative future - Enterprises play a role in progressing environmental metrics and supporting regulatory requirements. The path ahead shifts from extraction to sustainability, then from sustainability to regeneration.
Circular commerce - An enlightened combination of data, physical goods, and finance to conduct business in innovative ways and respect the environment. Enterprises must move from “recycle to reuse,” employing technology to minimize consumption and waste.
Human experience - This is a requirement for a sustainable future. It is human-centered, elevates people to creative work only they can do and improves human factors through sensing technology. Privacy and security are vital to this experience.
System of systems - Systems design transcends traditional individual systems used to solve challenging problems like sustainability. It helps us track with a view to improve, employ technology to understand and contextualize the world through data-driven insights.
Digital twins - This creates a single-pane-of-glass view to replicate the physical world into living digital models. It helps businesses learn from history, optimize today, and simulate a better tomorrow.

Our sustainability offerings can help organizations at the start of their sustainability journey and construct a strategy and identify quick wins or help those with mature programs evolve sustainability efforts to regeneration. We help you navigate your next.

Our Offerings

Name	Client Benefits
Decarbonization	Reduce GHG emission produced by or for the enterprise Design and implement focused strategy on improving operational efficiency, energy reduction/transition electrification and fleet optimization
ESG Data and Analytics	Gather, rationalize, analyze and report key ESG metrics for a specific audience and business needs Report to enable meaningful action
ESG Finance	Enable ESG business capabilities for financial services companies by helping them solve complex strategy and data problems Understand gaps in existing processes and improve execution Develop and enhance reporting capabilities to key stakeholders to meet the increasing demand for ESG disclosure information
PLM Circularity	Manage waste comprehensively and reduce throughout operations Optimize design and process for a circular business model
Smart Spaces	Optimize the efficiency and effectiveness of the built environment, including energy, water, and resource use Automate, create intelligent systems, and optimize them Ensure employee health, safety, efficiency, and satisfaction
Sustainability Design Advisory	Accurately evaluate data, technology, financial and cultural readiness for sustainability programs Create an initiative roadmap to move the client’s business towards sustainability
Water Management Solution	Improve Water Availability to enrich the communities we operate in Ensure Water Management to achieve our sustainability goals Establish Water Visibility to spot opportunities and challenges

Challenges & Solutions

Begin with the Sustainability Design Advisory to create a roadmap of important initiatives. The roadmap includes a measurement framework with industry relevant KPIs defined, processes and workflows, a central sustainability data lake, dashboards, as well as email notifications and campaign setup.

Every sustainability program starts and ends with ESG Data and Analytics – identify the key metrics, gather valid data, organize it and understand the story it conveys. Tools like Infosys EcoWatch can provide comprehensive data gathering and harmonization platforms with AI-powered analytics and custom rules to provide robust, industry and client-specific reporting and real-time dashboards. Organizations cannot act effectively without a clear understanding and a measurement of every action.

Power generation and use are the primary drivers of global carbon and GHG emissions. At Infosys, we apply our IT, OT, and ET (engineering tech) expertise and domain knowledge to help clients significantly reduce their fundamental power usage through multiple decarbonization offerings. The power that is needed can be transitioned to renewables, with smart systems to optimize the transition and ongoing management. Businesses must also identify mitigation strategies and potential revenue streams for waste and turning costs into benefits for the greatest ROI.

The built environment accounts for 40% of global GHG emissions. To combat that, Infosys Smart Spaces delivers energy-efficient facilities for new and existing construction. Furthermore, we manage embedded and operational emissions, resource usage and waste from buildings. In addition, for the building tenants, we consider occupancy and work patterns to improve efficiencies while reducing resource usage and support costs. Lastly, we have detailed Return-to-Work and employee health and safety components in our smart spaces offerings.

Infosys enables Product Lifecycle Management (PLM) Circularity along three fronts: 1. Comprehensive waste management: Design-out waste causing steps, use waste as an input or revenue stream, zero-to-landfill methods, eliminate single-use materials, and waste treatment 2. Digital Twin: Enables virtual, rapid development and testing, predictive maintenance 3. Design of products/services for circularity - end-of-use renewal, recycling and remanufacturing.

The Infosys ESG Advisory for Finance helps with pro-sustainability investing decisions. We improve access, understanding, and management of large non-financial data sets. Key components include de-risking strategies, governance frameworks, data visualization and alignment to the task force on Climate-related Financial Disclosures (TCFD) recommendations.