Collaboration Cloud
Overview
What is Collaboration Cloud?
Cloud Collaboration is a team collaboration method where colleagues can work together on documents hosted in the cloud. Each team member can access and edit the same file in real-time. Employees use cloud-based collaboration platforms (Microsoft Teams, WebEx Teams, Zoom) to share, edit and work together on projects. Cloud Collaboration enables two or more people to work on a project at once.
Infosys Unified Communications services
Unified Communications (UC) solutions integrate multiple collaboration tools providing a seamless user experience that help people work together more effectively, anywhere and on any device. It brings real-time communication from phones and conferencing solutions and messaging and chat and integrates with everyday business applications using APIs.
Infosys Unified Communications services is a mature practice built over the last two decades and actively supports multiple large organizations today. Its offerings include end-to-end, flexible, and cost-effective technology solutions that enable digital workplaces:
- Consulting Services: Infosys helps customers with consulting, development, deployment, integration with business processes and managed services for Unified Communications and Video Conferencing applications. Our expertise -
- Legacy PBXs (On-premise): Skype for Business, Cisco UCM Clusters, Avaya SM, Unify, Alcatel Lucent, Nortel, ShorTel
- Cloud PBXs: HCS Solutions, WebEx Calling, Microsoft Teams
- Video Conferencing (On-premise): Cisco, Polycom, Crestron, Lifesize
- CVI Solutions: Cisco, Polycom, BlueJeans, Pexip
- Live Events: Meetyoo, Microsoft Teams, WebEx Teams
- UCaaS (Unified Communications as a Service): Infosys provides UCaaS solutions to its enterprise customers globally and manages multivendor UC solutions, including Voice, Calling, Video, Online Meetings, Webinars, Live Events and Webcasts with on-premise, hosted, cloud, or hybrid deployment models delivering anytime, anywhere, any device communications solutions.
- Digital Workplace Transformation: Our approach to UC deployment enables our clients’ digital transformation, minimizing disruption and maximizing investment
- Navigate complexity: Seamless transition to cloud communications platforms, improve adoption, and drive greater ROI.
- Cloud-first solutions: Infosys provides a consulting-led transformation solution tailored to an organization’s needs: cloud, hybrid, or on-premises.
- Sustainable transformation: A risk-free communications strategy to accelerate user adoption and deliver value to the business.
- Continuous value realization services: From onboarding and end-user adoption to learning portals and 24/7 support, we have the services to optimize Unified Communications solutions
Our vendor agnostic, cloud native end-to-end UCaaS offerings facilitate seamless connectivity and collaboration
TALK TO OUR EXPERTSOur Service Capabilities:
- Advance services partner: Infosys provides Microsoft Advance Services Support to many Microsoft enterprise customers.
- User adoption: Infosys has a strong focus on User Adoption to cater to many enterprises still in the early stages of deploying Cloud Collaboration tools.
- Helping human collaboration: Anytime, anywhere and on any Device
- DevOps and automation:
- In-house tools for automating provisioning requests
- BOT factory to make operations more productive
- Seamless cloud migrations using in-house tools
- Integrate partner or custom apps, bots, automated workflows, and dashboards with collaboration tools like MS Teams and WebEx Teams.
- Integration of project management apps to easily navigate complex projects using process automation apps and tools
- Integration of productivity apps to increase your team’s productivity with workflow and process automation apps
Challenges & Solutions
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