Most countries have enforced lockdowns and self-quarantine measures to contain the COVID-19 pandemic and keep their citizens safe. For this, governments are leaning towards technologies that could keep track of affected people to restrict further pandemic spread.

The Government of Rhode Island was keen on developing a contact tracing solution to help people and state officials slow down the spread of coronavirus while protecting the citizens’ privacy. This solution could also assist the state in reopening businesses while reducing community transmission.

Infosys partnered with the State of Rhode Island (RI) to develop a mobile application that enables the health department to monitor a citizen’s health by providing their location data, with the citizen’s consent. This application helps the people of Rhode Island follow the required health and safety guidelines

Key Challenges

  • Using multiple proximity sensing technologies
  • Enabling multi-vendor ecosystem support

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The Solution

One-stop application for RI Health Department & Citizens

  • Created ‘Crush COVID RI’ — a location diary and COVID-19 symptom checking app
  • Utilized the Infosys Location Based Services Platform to develop individual location diaries locally, thereby protecting an individual’s privacy
  • Use of geo-fencing and geo-location to keep a record and display of locations visited
  • iOS and Android mobile app with latest design principles
  • Multi-lingual app, currently supporting English and Spanish
  • Opt-in option to allow the user to share the GPS location in an anonymous way
  • Symptom checker survey to allow users to submit the prevalence of COVID-19 symptoms

Contact tracing solution – Safe and user friendly

  • Helped individuals keep track of the places they visited and people they came in contact with over the last 20-day period, should they test positive
  • Enabled users to access COVID-19 related news, information and guidance along with links to local state resources
  • Compliance with government prescribed guidelines
  • Management of regulated and secured data
  • Provided seamless user experience
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Benefits

   

Around 18000 + downloads within three days of launch

Captures location hotspots of a user anonymously and locally

Information shared with the health department on the user’s consent

Make available information published by the RI health department such as testing centers, clinics, safe places to stay, health insurance, information about schools and childcare