The client, a top North American telecom service provider and a leading worldwide device, software platform and services provider to CSPs, wanted an in-house cloud-based device management platform to replace their existing third-party solution.
The device management solution was required to implement network device provisioning, orchestration, device alarm management and analytics. In addition, it required a workflow-based framework to design customized device management. Infosys partnered with the customer to develop this end-to-end solution from conceptualization until deployment on the AWS cloud platform. Infosys developed this solution utilizing an agile-based approach.
Key Challenges
- Service provisioning framework to support millions of devices on various models.
- Alarm management system handles a stream of live alerts from millions of devices, and provides reports and insights based on the alarms.
- Customer-facing workbench to design workflows for multiple use cases.
- Scalability of solution considering the number of devices.
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The Solution
Architecture/design, development and testing of cloud-based platform for device management, workflow, service manager, alarm analytics, security integration with functional testing and solution testing.
Infosys owned the entire cloud-based platform development project, including:
- Design, development and implementation of the platform
- Functional and system testing
- Scalability testing through simulated devices
- Post launch support
Device Management Platform Development – Best Practices
- Agile-based approach for effective requirement elicitation.
- Device simulator for scalability testing.
- Quick prototyping for open-source product evaluation.
Benefits
Apache Flink based framework for rule-based alarm stream processing.
Custom workflow design workbench based on Zeebe backend.
Complete solution was deployed on the AWS cloud platform based on micro-service architecture.
Kubernetes auto-scaling on hyper-scaler cloud platform helped in addressing the scalability challenge and high availability.
Usage of cloud-native frameworks and solutions helped in faster development and deployment, meeting TTM deadlines.
Security integration of web portal through Apigee API
