Drive Business Agility with Intelligent Supply Chain for CPG

Overview

CPG companies need to standardize enterprise operations and processes to achieve cost efficiency across the value chain. Simplifying the business-IT landscape is an imperative since CPG companies pursue inorganic growth through mergers and acquisitions to achieve scale. CPG enterprises need to instill intelligence at their core to address the complexity of transforming systems, processes, and workforce to effect a business transformation.

The Infosys Digital Platform coupled with the Digital Brain build a live CPG enterprise. It creates an ecosystem of partners, suppliers, and customers who can interact with each other in real time using digital technology. This sentient and context-aware CPG enterprise allows straight-through processing with AI and automation tools, empowers an intelligent supply chain to undertake real-time planning and visualization into demand, supply, inventory and capacity, and drives an intelligent workforce transformation for hyper-productivity.

Challenges & Solutions

You see challenges? We see opportunities.

A traditional CPG supply chain lacks the agility to respond to fluctuations in demand.

Our Cognitive Supply Chain solution drives customization at scale by helping you undertake real-time planning and visualization into demand, supply, and inventory.

Lack of supply chain visibility does not allow customized product assortments leading to out-of-stock events and disenchanted customers.

Our cognitive platform is a supply chain control tower offering a consolidated view of key supply chain KPIs that help improve forecasting, planning, and fulfillment.

M&A activity in the CPG industry increases complexity due to integration of heterogeneous IT systems. Moreover, the merged enterprise is challenged by inordinate delays in time-to-market and high employee and customer churn.

Our IDEA (Insight-Design-Execute-Achieve) methodology offers a systematic approach to drive IT landscape harmonization and business transformation after a merger.

We harness IDEA, which combines best practices of Six Sigma, the Project Management Institute (PMI®), and SAP ASAP, with our rich experience of business harmonization and SAP projects to align business with IT, post-M&A.

Talent at a CPG enterprise should be a catalyst to drive innovation. However, companies find it difficult to attract and retain world-class talent. HR processes are cumbersome, onboarding is far from seamless, and training does not resonate with market dynamics. Significantly, knowledge workers are bogged down with routine tasks.

Infosys Digital Self, our cognitive automation solution, creates a digital twin of business functions to automate manual and repetitive processes. Our CPG clients have leveraged Infosys Digital Self to achieve a 50% improvement in productivity, 0.5 day reduction in inventory, and a 10x return on investment.

Infosys capitalizes on SAP SuccessFactors to streamline HR processes and deliver a convenient employee experience. Our team has implemented 250+ human capital management projects at Fortune 500 companies.

Wall-E, our AI recruitment optimization solution, offers on-demand capabilities to hire talent anywhere, anytime based on current and emerging needs. It reduces recruitment time by 50%.

Wingspan, our open source cloud- and mobile-first learning solution, facilitates knowledge discovery by providing employees with rich media content to accelerate learning. A knowledge repository of curated content enables learning based on interest, skill, and function / role.