Our views on business technology trends
Prof. Valery Yakubovich, executive director at the Mack Institute for Innovation Management, The Wharton School shared his views on several aspects of generative AI for innovation during an interaction.
How to Use Data to Create Better Customer Experiences
Companies need to tap into their value networks to access the right data needed to deliver personalized experiences that will delight their customers.
Returns Management – Solving the $1 Trillion Challenge
Customer experience, collaboration across the ecosystem, and efficient logistics processes are the pillars of a successful and cost effective returns management strategy as returns become an integral part of retail.
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Supply Chain Resiliency through Visibility, Automation, and Collaboration
Visibility, automation, and collaboration are crucial for building resilient and sustainable supply chains that can effectively cope with disruptions.
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Being Resilient: Change The Setting To Keep Drug Trials Running
A hybrid model for clinical trials holds promise to save time, money, and lives.
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Being Resilient: Progressing from Telehealth to Digital Care
Combining telehealth and an integrated digital approach can create a patient-centered system that connects outward through the health care ecosystem.
How future-ready ITSM tools propel employee experience
Strong ITSM solutions enable organizations to empower employees and maintain productivity.
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Being Resilient: Using Technology to Protect EPC Employee Health
The EPC industry faces many challenges, but by making some smart moves now, the industry can emerge leaner and stronger on the other side of this crisis.
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Reinventing the workplace without a net
Infosys employees spend much of their days transforming other companies, making them more agile and resilient. When the COVID-19 pandemic arrived and offices were no longer safe, Infosys was tested on whether it had learned its own lessons.
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Supply-Chain Planning for the New Era
Advanced supply planning solutions offer a way for firms to shore up customer sentiment and win big in the long run.
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Being Resilient: Four Steps Insurers Should Take To Address Covid-19
In response to COVID-19, insurers should reassure customers, reassess business plans, reinforce customer support and prepare for a long reset.
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Being Resilient: Building A Patient-Centric Health Care Supply Chain
Steps toward a resilient, robust and adaptable supply chain in healthcare amid COVID-19 complexities.
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Manage in-person KYC, remotely
Why videoconferencing is critical with social distancing challenging banks’ ability to onboard new customers virtually.
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COVID-19 And Pharma Supply Chain Resilience
Why there is a critical need for pharmas to be more resilient with supply chain risk management.
