Fletcher Building is a leading New Zealand-based manufacturer, specializing in the production, distribution and retail sales of building products. The company also implements major construction and infrastructure projects.
Mico Plumbing (NZ) and Tradelink (Aus) – are two business units of Fletcher Building, both were using an old version of JD Edwards OneWorld Xe for the past 20 years, which is now out of support from Oracle, leading to an elevated business risk.
In 2019, Fletcher Building engaged Infosys to upgrade it to the latest JD Edwards EnterpriseOne 9.2 platform release. This meant upgrading across 7 releases to become current, bringing both Mico Plumbing and Tradelink to the latest Fletchers shared platform JD Edwards EnterpriseOne 9.2 release.
Infosys successfully executed this complex upgrade while overcoming several legacy system upgrade challenges along with the disruption caused by COVID-19. Despite a 3-months Covid-19 stand down period, the overall project execution was successfully completed.
“For two of our major business units, Mico and Tradelink, Infosys performed smooth and flawless ERP deployments – on-time, within budget and with near-zero business impact. Exactly what one wants from an ERP project!
No wonder the feedback from both units was that this was the most professional and well-executed ERP project they have ever been involved with.”
- David Moss, GM Digital Services, Fletcher Building
Key Challenges
- Upgrading a highly customized system to the latest release without disrupting the business processes while enabling small business process improvements, with a customized object count of over 5200+.
- Data conversion solution was required to convert the large DB size within a 24 hours window – the Standard Data conversion scripts were taking over 2 weeks’ time in converting client’s data.
- Performance tuning of the new system and ensuring that new system is either better or at-par with existing system moving from an old windows based system to a new web based system.
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The Solution
Modernizing legacy to digital
Infosys carefully evaluated each system component and planned for an agile based development solution. Infosys leveraged its experience with JD Edwards upgrades for a predictable, retrofitted solution implementation that ensured minimal business downtime.
As part of the upgrade process, the Infosys team performed objects prioritization, code retrofitting, unit testing, performance testing, assisted in functional, system integration and user acceptance testing, dress rehearsals. They provided an out-of-box data conversion optimization service and also coordinated product issues with Oracle to complete the upgrade as per the schedule.
Zero-defect platform for business continuity
- Infosys migrated Fletcher custom code with a very low defect count, resulting in a lower testing effort, and no critical defects during hyper-care.
- Infosys obtained over 1400% optimization to data conversion scripts to migrate the largest database from 20 days duration to 1 hour through optimized native database tools. This enabled Fletcher to comfortably stay within the cutover window.
- With the successful upgrade to JD Edwards 9.2, Fletcher now benefits from a “Continuous Innovation Delivery Model”. Improvements in functionality are now delivered as a constant stream of small updates, obviating the need for future risky significant upgrades.
Benefits
Reduced TCO and time to market through a refreshed and modern platform that can support data analytics, process automation, and no-code/lo-code programming
Improved customer experience and efficiency through a contemporary and functional user interface for front-office personnel
Reduced business continuity and system risk by ensuring Oracle support for another 10 years
Digital transformation: The new platform enables advanced features like mobile apps without any need for customization, improving user and client experience.
