AWS re:Invent is an AWS-hosted learning conference for the cloud computing community worldwide. Infosys is a Platinum Sponsor at this most transformative tech event of the year in Las Vegas, USA from December 2-6.
Join us at Booth #338 and learn how Infosys and AWS are empowering businesses with a cloud-first, AI-first approach.
The incubation center of Infosys called the ‘Infosys Center for Emerging Technology Solutions’ (iCETS), focuses on the incubation of NextGen services and offerings by identifying and building technology capabilities to accelerate innovation. The current areas of incubation include Generative AI, AI/ML, Metaverse, Blockchain, Computer Vision, 5G, Conversational Interfaces, Deep Learning, and much more.
Infosys is a premium AWS partner and has early access to new Generative AI services from AWS. A strong alliance partnership connection between Infosys and AWS helps with rapid prototyping and future-proofing of solutions and ideas. Being an AI-first organization, Infosys has started integrating AWS generative AI capabilities with Infosys Topaz offerings, including Infosys Cortex, Infosys Personalized Smart Video (PSV), and Infosys Conversational AI Suite. Infosys is adopting AWS Generative AI across different solutions like Infosys LEAP, Infosys Cyber Next, Infosys Data Services Suite (iDSS), Infosys Enterprise Data Privacy Suite (iEDPS), and many more.
The long-standing partnership between AWS and iCETS has been leveraged for
Advanced RAG techniques for Oil & Gas Industry An implementation of Retrieval-Augmented Generation (RAG) specifically designed for the oil and gas industry's complex, multi-modal data processing needs. Unlike conventional RAG implementations, our system is optimized for handling domain-specific technical documentation including well completion reports, drilling reports, and associated technical diagrams.
Transforming Business using Amazon Bedrock Agents The emergence of Generative AI Agent frameworks is changing the landscape by combining LLMs' reasoning capabilities with structured process automation.
We have built an intelligent Travel and Claims Assistant using Amazon Bedrock Agents that simplifies the entire travel management lifecycle. Our solution showcases a modular design where different specialized agents like travel-related requests and processing, distance agent, approval agent, travel cancellations and rescheduling agent, and claims agent handle specific tasks while connecting to a central agent system and maintaining a memory of interactions.
Transforming IT support experience with our intelligent ITSM solution powered by Amazon Bedrock Agents This innovative platform seamlessly orchestrates the entire incident lifecycle, from initial report to resolution, leveraging artificial intelligence to streamline operations and enhance service delivery.
The solution bridges the gap between end users and IT teams through an intelligent workflow system that automatically routes, prioritizes, and tracks incidents. By integrating advanced AI capabilities with traditional ITSM processes, we enable faster incident resolution, improved communication, and enhanced service quality. The platform features real-time status updates, automated ticket routing, integrated knowledge management, and comprehensive SLA monitoring.
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