Infosys Positioned as a ‘Leader’, for the Fourth Straight Year, in the Renowned ISG Provider Lens™ Future of Work Services 2024
Infosys continues its streak as a ‘Leader’ in the ISG Provider Lens™ – Future of Work Services 2024 for the fourth consecutive year.
About the ISG Provider Lens™ – Future of Work Services 2024 Report
The report evaluated 44 global digital workplace service providers and analyzed their ability to deliver future-of-work solutions on two key parameters: Portfolio Attractiveness and Competitive Strength. Infosys leads in the report across two geographies – U.S and Germany.
Infosys’ Leadership Across Five Key Categories – Key Strengths
Future of Work Services | Quadrant Report | U.S & Germany
Infosys has emerged as a ‘Leader’ in five distinct Future of Work Services categories in U.S and Germany - Workplace Strategy and Enablement Services, Collaboration and Next-gen Experience Services, Managed End-user Technology Services, Continuous Productivity Services, and Smart and Sustainable Workplace Services.
Workplace Strategy and Enablement Services
- Infosys Wingspan: Delivers AI-driven workplace transformation, integrating onsite and remote environments for a seamless, human-centric experience.
- Recognized for its strategic advisory services and large-scale digital transformations, supported by Infosys Topaz for AI innovations.
Collaboration and Next-gen Experience Services
- Infosys Cortex: Transforms service experiences through AI-driven tools like virtual assistants, decision-making aids, and advanced learning platforms.
- In the U.S., Infosys leverages Microsoft 365 and Microsoft Copilot Studio to enhance collaboration and aggregate insights through the DWX Command Center.
Managed End-user Technology Services
- Infosys Live Enterprise: Provides comprehensive device lifecycle management and unified endpoint management, backed by advanced analytics and proactive support.
- In Germany, Infosys Smart Spaces integrates cloud-enabled solutions for enhanced security and operational efficiency.
Continuous Productivity Services
- Infosys Topaz: Leads with AI-driven productivity solutions, optimizing user experiences with advanced conversational AI and predictive analytics.
- Significant growth in the U.S. driven by large deals and the adoption of GenAI, supported by partnership with Microsoft and ServiceNow.
Smart and Sustainable Workplace Services
- Infosys Smart Spaces: Integrates sustainability with advanced technology, optimizing connected workspaces through real-time analytics and smart building management.
- Recognized globally for promoting DE&I through Infosys Wingspan, fostering an inclusive and environmentally responsible workplace.
Analyst Insights
Infosys offers a wide range of services to support businesses, including strategy consulting, technology ecosystem support, and AI-enabled solutions. Their focus on customer experience, automation, and sustainability helps clients create smart and inclusive workplaces. Infosys' extensive partner ecosystem further enhances their ability to deliver comprehensive solutions in the U.S.
- Insights by Mrinal Rai
Infosys is a prominent player in digital transformation. Their proprietary platforms, such as Cortex, Orbit, and Wingspan, enable experience-centric workplaces that are both smart and sustainable. With a focus on AI-driven solutions and strong partnerships, Infosys delivers superior digital experiences and enhanced productivity. Their commitment to security, efficiency, and sustainability makes them a leading provider of connected workplace solutions in Germany.
- Insights by Roman Pelzel
