A multinational metals and mining corporation, heavily invested in legacy documentum systems across the globe, choose to partner with Infosys and leverage the power of Microsoft cloud to facilitate their digital transformation journey and modernize their document systems, thereby enhancing the employee experience marking a significant move towards innovation.
Key Challenges
Ensuring safety and compliance with internal procedures and government regulations regarding workplace safety and ecological standards is paramount to their business operations.
However, due to the complexities of their business, handling business documents within a legacy system presented a range of challenges that ultimately impacted user experience -
- Inferior user experience and inadequate support for hybrid work
- Increased security vulnerability
- Manual metadata filling
- Absence of automated and AI/ML driven technology
- Lack of real-time collaboration
- Migration challenges
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The Solution
A next-gen document management system, built on PowerApps and Azure cognitive services offering innovation, flexibility, and reliability brought in by Microsoft 365
To improve employee-experience, Infosys recognized the compelling business need of the enterprise and envisaged a next-gen document management system, leveraging cloud-first solutions by Infosys Cobalt providing innovation, flexibility, and reliability brought in by Microsoft 365.
Capabilities that truly enabled hybrid working with a focus on-
- Superior Usability Expertise – Enabling intuitive experiences, seamless multi-user collaboration, work from anywhere including offline sync capabilities powering remote and hybrid work.
- Future Ready Capabilities – Usage of Artificial Intelligence, Machine Learning, and Automation to bring agility to the document management system and improve productivity.
- Zero Business Impact Migration – Continuous, round-the-clock (24*7) migrations that did not require any human intervention ensured no impact to business or production by leveraging Infosys Migration Factory and API integration.
- Budget Optimization – By extending a current client investment in O365, management cost of document management system and minimizing the need for user change management.
- Zero-Trust Security – The upgraded system aligns with organizational data and compliance policy and offers zero-trust security.
Infosys Intelligent Document Management System leveraging Microsoft 365, built on PowerApps and Azure cognitive services, enables-
Robust zero disruption migration
Adoption and Change Management
Intelligent document functionality
Secure and efficient governance
Benefits
Infosys built a next-gen document management solution, using Infosys Intelligent Document Management System leveraging Microsoft 365 and Infosys Cobalt migrating from the legacy documentum. The new solution ensured:
Increased user productivity by 2X through intuitive user experiences. Cognitive capabilities like automated metadata extraction versus manual updating, and secure document access from anywhere.
Reduced cycle time by 90% with automated workflow and e-signature instead of manual ink signature.
30% faster and error free migrations with Infosys Migration Factory automation solution.
Zero productivity loss during transition.
Significant reduction in total cost of ownership by reducing the legacy maintenance cost and end of life documentum apps.
Documents are now accessible anytime and from anywhere on mobile devices which improved accessibility and enhanced productivity and collaboration.
