A global professional services and audit firm providing assurance, tax planning and compliance, and consulting services sought a robust master data management (MDM) system to manage enterprise data.
The company’s decentralized data framework provided client, people, and corporate information to stakeholders. However, it diluted the quality of data, which affected the ability to take business decisions. Moreover, each region functioned as a standalone entity without unified information management.
Infosys implemented a master data management (MDM) solution by leveraging Informatica MDM.
Our team proposed a phased MDM approach: establish core data and data profiles, validate data and de-duplicate data, generate and publish master data, and implement data governance models.
The Solution
Visibility across the enterprise
Infosys defined an integrated architectural landscape and designed an MDM solution for decision-making as well as backoffice functions, including taxation, treasury, and internal audit, supported by reliable data.
The Infosys MDM strategy facilitated information sharing across domains, territories, and network applications.
Our solution streamlined information management to ensure reliable financial reporting
- Visibility into data across regions and integration of single source of data with local business process ensure prompt and informed decisions across the global network.
- Automated adjudication of data discrepancies ensures smooth data updates, while distributed ownership of data reduces time and effort for routine tasks such as client onboarding.
Benefits
Our solution improved data quality and accuracy.
Aggregated and stored data from internal sources and external data providers via batch loads: It helped to build the master 'golden' entity record for client-facing teams and risk managers.
Enabled real-time batch subscription and contribution: A mechanism ensured unique identification of entities.
Undertook root cause analysis to improve data flow and avoid bottlenecks: We implemented search and real-time notification features and aligned the MDM solution with centralized information systems.
