Empowering Actionable Insights For A Leading Health Insurer By Facilitating Flawless Data Migration
Our client, a multi-state Blue, provides Commercial, Medicare, Medicaid, and Marketplace plans to over 15 million members. Facing intense competition, the client struggled with disjointed data silos, hindering efforts to control premium hikes, collaborate effectively with healthcare providers, and engage customers through data-driven insights. Operational inefficiencies and decision-making delays arose from fragmented data across systems. Infosys modernized the client's data approach, migrating to Microsoft Azure in 10 months, optimizing performance, and retiring legacy applications. This yielded annual cost reductions exceeding $22 million, actionable insights through advanced analytics, and an enhanced customer experience, positioning the client ahead in cost control, ecosystem collaboration, and consumer engagement.
