Pacesetters
with Venky Ananth
What is PaceSetters?
PaceSetters is a thought leadership series hosted by Venky Ananth. Here, he connects and engages with some of the most illustrious people from the healthcare industry and beyond. Together, these academicians, business leaders and innovators, will be exploring the healthcare revolution, setting the pace for what’s next and for every tomorrow.
Episode 1
Welcome to the first episode of PaceSetters with Venky Ananth. A series where the Global Head of Healthcare at Infosys engages with brilliant minds from the industry and beyond. This episode features Prof. Mohanbir Sawhney, Associate Dean for Digital Innovation at Kellogg School of Management. Watch the video to discover how to drive down costs while enhancing experiences, the future of technology platforms and the importance of employee training in setting the pace for change.
Episode 2
Welcome to the second episode of PaceSetters with Venky Ananth featuring Marvin Richardson, a seasoned industry player and has deep experience in healthcare and multiple verticals across insurance banking capital markets. In this episode watch Marvin and Venky deep drive into how an organization can develop the right strategy for digital transformation. While technology holds promise, its important to have the right measures to identify and address key challenges such as technical debt. Learn more about these challenges and an integrated approach to transformation with Venky Ananth and Marvin Richardson.
Episode 3
Welcome to the next episode of PaceSetters with Venky Ananth and Dave Grimm, VP Digital Enterprise Growth for Blue Shield of California. Dave is a broadly experienced digital marketing, user experience design and digital transformation executive who has created innovative customer experiences for start-ups and global corporations. This episode talks about Dave journey in Digital Growth Enterprise, to build an interface that creates value for their audiences. Dave talks about the digital transformation journey at Blue Shield, how he foresees the future unfolding from a Blue Shield perspective.
Episode 4
Welcome to the fourth episode of PaceSetters with Venky Ananth and Tom Swanson, Head of Industry Strategy & Marketing - Health & Life Sciences at Adobe. Tom helps Adobe in strategizing ways to transform the customer experience in healthcare, as well as positioning Adobe to play a leadership role in redefining how each of us engage our personal healthcare ecosystems. In this episode, he talks about digital transformation in healthcare was influenced by consumer expectations & demand and the importance for putting consumers at the centre of this journey.
Episode 5
Welcome to the fifth episode of PaceSetters with Venky Ananth and Jim Graham, Senior Vice President and Chief Information Officer at Prime Therapeutics. Prime Therapeutics is in Pharmacy Benefits Management or PBM which is bringing together health plans, drug manufacturers, and pharmacies to serve the patients. Prime Therapeutics is a major player in powering this transformation with Jim as the senior leader helming this digital advancement to help make health care better in the future. In this episode, he talks about impact of digital transformation in pharmaceutical industry with the use of Artificial Intelligence and Machine Learning & Evolution of PBM in Healthcare Industry
Episode 6
Welcome to the sixth episode of PaceSetters with Venky Ananth and Claus Jenson, CIO of Teladoc Health. Teladoc Health is a digital native firm that have revolutionized virtual healthcare. It aims to provide patients with Whole person healthcare from primary care, mental health, chronic condition management etc., with the better healthcare accessibility to all. With over 20 years of experience in digital innovation in healthcare and technology industry, Claus leads the research and development team in Teladoc Health with prime focus on virtual whole person care. In this episode, he talks about recent trends in healthcare industry, with the different modes of AI to help in data processing and decision making. He emphasis the objective here is not to replace the existing system, it’s to power up all the good forces in healthcare to deliver a better experience while explaining the village doctor paradox.
Episode 7
Welcome to the seventh episode of PaceSetters with Venky Ananth and Raymond Falci, Adjunct Associate Professor, Columbia Business School. Raymond G. Falci currently serves on several healthcare boards and is an adjunct professor at Columbia Business School, having previously worked on Wall Street for 20+ years. This episode delves deeper into topics such as Value based care, Health Equity, Interoperability etc. Making a comparison between FinTech and Health Tech, they discuss about the Magnificent 7 and the rise of the startups in Healthcare industry.
Episode 8
PaceSetters episode 8 features Venky Ananth interviewing Akshay Patel, CIO of the global College of American Pathologists (CAP). This 75-year-old organization prioritizes patient safety through lab standards and accreditation (present in over 112 countries!). Patel emphasizes technology's role, highlighting CAP's investment in cloud computing, data analytics, and AI to boost efficiency and accuracy. Seamless integration with hospital systems is a key focus for streamlined workflows. They're even creating a data lake to leverage their vast data for advancements in areas like AI. Education is another pillar, with CAP offering courses on emerging technologies. Patel's vision? Leverage technology to enhance services, expand globally, and ultimately ensure the highest patient safety standards.
Episode 9
In this episode of Pacesetters, Venky Ananth interviews Lisa Davis, Chief Information Officer of Blue Shield of California, exploring her diverse career journey from defense intelligence to tech and healthcare. Lisa leads transformative initiatives at Blue Shield, including "Health Reimagined," focusing on personalized, holistic care through innovations like the Experience Cube for real-time data insights. She discusses the "Real Time Enterprise" initiative aiming for instant claims processing and enrollment, and "Care Connect," integrating clinical and claims data for proactive member care. Lisa also unveils "Pharmacy Reimagined," collaborating to reduce drug costs. Her leadership exemplifies a commitment to mission-driven innovation, driving systemic change and enhancing member outcomes at Blue Shield of California. The interview highlights her strategic vision and the organization's pioneering efforts in reshaping the healthcare landscape with technology and empathy.
Episode 10
Welcome to the tenth episode of PaceSetters with Venky Ananth and Tim Skeen on revolutionizing healthcare. Tim Skeen is the Executive Vice President and Chief Information Officer of Sentara Health, an Integrated Delivery Network (IDN) with both healthcare delivery and health insurance services. Tim discusses the challenges and advantages of integrating health systems and health plans, emphasizing the importance of a seamless and intuitive experience for patients and members. He also highlights the use of technology, particularly GenAI, in improving clinical care and the patient experience. He addresses the impact of redetermination on the health plan side and the advantages of an Integrated Delivery Network (IDN) over traditional health plans. Throughout the interview, Tim emphasizes the importance of leveraging data and technology to enhance patient care and engagement.
