Infosys Decisioning-as-a-Service (DaaS) Powered by FICO
About DaaS
DaaS is a unique service offering from Infosys that accelerates the modernization of your enterprise’s decision-making capabilities. This software-as-a-service offering is brought to you by Infosys, in collaboration with FICO, the world's leading analytics software and decision intelligence company.
Overview
Many enterprises have legacy decisioning systems that are disjointed over different lines of business, difficult to integrate with modern digital channels, inefficient to maintain, and lack transparency in terms of both results and regulatory requirements. When it comes to decisioning systems, a key imperative is to transform from a fragmented application and data landscape to an enterprise platform with best-in-class capabilities. Target business outcomes from such a decisioning system are: (a) revenue growth (b) cost optimization (c) reduced losses. Infosys “Decisioning-as-a-Service offering – Powered by FICO” on AWS platform, is our tri-party joint solution offering best-in-class enterprise decisioning capabilities helping customers transform their decisioning landscape.
DaaS helps customers achieve the target business outcomes by bringing capabilities of FICO Advanced AI/ML Analytics, ability to augment decisioning capabilities with external data sources & models, the scalability & security of AWS compute platform and the flexibility to configure various decisioning processes on a single platform.
Why FICO?
The world’s leading provider of analytics software, solutions, and services that transform how organizations understand their customers and optimize business processes around them.
Why Infosys?
Leveraging experience from multiple customer engagements, Infosys understands the key tenets of building a robust and best-in-class decisioning system. With Infosys delivery capabilities, proven leadership, and deep domain expertise in Risk and Compliance, we are the ideal partner on your journey to transform your decision landscape.
Key Features
- Industry leading, configurable business rules engine, powered by FICO — supports real-time decision making and batch processing with industry-leading performance.
- AI/ML powered models and workflow orchestration — enables frictionless decisioning.
- Risk monitoring and reporting, Case Manager — provides 360-degree view of customers and decisions.
- Seamless and secured channel-x integration — provides a common platform capable of processing billions of decisions across various channels.
- Automated business rules simulation and testing capability — firms can see the potential outcomes of new strategies before launching them.
- Preconfigured use cases with extensive domain experience — reduced time-to-market.
- Intuitive UI for business users to view and edit rules — breaking down siloes of risk modelling, risk decisioning and model validation.
- Omni-channel customer communication strategy enabled – helps you reach your customers at the right time, on the right channel.
- Scalable cloud data storage and compute platform — AWS hosting services included (can also be hosted on client’s AWS account, as an exception).
- Security — encryption, SSO authentication.
Benefits
- Creates a scalable decisioning system supporting multiple business lines, with a flexible and decentralized architecture.
- Empowers business users to manage strategies and rules by providing insightful analytics.
- Reuse decision assets to improve customer outcomes.
- Validate and simulate decisions before going Live.
- Foster collaboration between technologists and business SMEs.
- Achieve agile, real-time decision-making.
- Bridge gaps between risk decisioning and model validation.
- Enhance customer experience and loyalty.
- Adapt easily to regulatory changes.
- Expand business lines through digital partnerships.
Related Readings
- AWS Marketplace: Infosys Decisioning-as-a-Service (DaaS) Powered by FICO
- Enhancing Financial Services: The Infosys and FICO Collaboration
For more information, send your queries to askus@infosys.com
