The client is a leading US-based bank with thousands of branches across the USA. With mortgage banking being one of the primary businesses, the bank wanted to improve the performance of its loan origination platform. Infosys was the execution partner to replace legacy LOS system with new third party (BKFS Inc.) products, empower and lend space, and helped the bank increase efficiency, performance, and adhere to new regulations.

Key Challenges

  • Reduce the cycle time for originating a loan
  • Improve the quality of loans
  • Reduce the time to market to comply with new regulations
  • Ensure timely periodic reviews of KYC profiles

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The Solution

Infosys methodology

  • Built the business case and compared and evaluated products
  • In-house development
  • Program execution and end-to-end testing
  • Final action process mapping
  • Program execution, diagnosis, and prescription

Seamless implementation

  • Drafted a high-level strategic implementation roadmap for the bank
  • The execution model covered the strategy of business proc
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Benefits

Cut manual effort by 238 person hours per 100 loans

Cut manual effort by 238 person hours per 100 loans

Eliminated implementation risk and reduced implementation time and cost

Eliminated implementation risk and reduced implementation time and cost

Helped the client achieve significant savings through error handling,
general ledger early warning system, and data mapping tool

Helped the client achieve significant savings through error handling, general ledger early warning system, and data mapping tool

Validated over 35,000 test instances, thereby eliminating manual validation error and reducing effort by 200 person hours

Validated over 35,000 test instances, thereby eliminating manual validation error and reducing effort by 200 person hours