Generative AI: The Secret Sauce for Retail Innovation

About the Author

Priyanka Haldipur

Priyanka is a researcher and producer at the Infosys Knowledge Institute. She develops insights related to trends and emerging technologies - in areas such as consumer goods, retail, and logistics, and future of work - that help organizations make the necessary changes to achieve desirable business outcomes. She produces content for the Consumer Spotlight virtual panel discussion series, viewpoints, industry reports, and fireside chats with client leaders.

Before joining Infosys, she was an organizational change management communications lead, driving digital transformation projects, for Cognizant’s clients. Prior to that, she was a corporate communications specialist at organizations such as Aricent and Societe Generale, where she strategized and delivered communications related to employee engagement, organizational policies, and employer branding, apart from building executive communications and crisis communications. Earlier, she was a lifestyle journalist with leading national dailies in India.