Our views on business technology trends
Prof. Valery Yakubovich, executive director at the Mack Institute for Innovation Management, The Wharton School shared his views on several aspects of generative AI for innovation during an interaction.
Prof. Aditya Vashistha, Cornell University shared deep insights on AI when he attended the Infosys Topaz Responsible AI Summit 2025 recently.
How to build stronger supply chains through connected partner ecosystems
A connected partner ecosystem can help businesses drive visibility and transparency in the supply chain, needed to succeed.
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Field to foundry to factory: The evolving role of cloud in enterprise AI
Cloud served as the initial testing field for generative AI, and now, cloud will be the place where companies shift from thousands of interesting ideas to forging a few practical uses for artificial intelligence.
Report
The Path to Successful Conversational AI Capabilities
Hyperpersonalized, multimodal AI assistants are set to redefine customer service and consumer experience as these assistants work seamlessly across channels, understand multiple languages, and are empathetic, inclusive, and immersive.
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The Curious Case of Transformations — Where’s The Value?
Firms can tackle underperforming transformations and derive maximum potential value with AI-based management tools for comprehensive benchmarking capabilities and centralized management platforms.
How future-ready ITSM tools propel employee experience
Strong ITSM solutions enable organizations to empower employees and maintain productivity.
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Effective Trade And Market Surveillance Through Artificial Intelligence
AI-based tools can effectively identify novel manipulations in financial misconduct and meet the latest regulatory requirements as rule-based trade monitoring systems have become outmoded.
Article
Explainable AI principles could be the answer to explain how sensitive decisions are made autonomously.
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Explainable AI: A Practical Perspective
Explainable AI decoded on interpretability, adoption approach for AI solutions and ethics of AI.
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Power of Conversational Banking: Best Practices for Chatbots
How banks can apply chatbots to help improve response time, increase volume, and save overall costs.
