Quality-driven digital transformation with Quality Engineering Consulting

Overview

Infosys Quality Engineering Consulting, powered by a team of 750 proficient specialists with expertise in the software quality lifecycle, drives businesses to navigate the complexities of ever-evolving software while staying focused on quality.

Employing proprietary framework models, we evaluate current testing practices against industry-led benchmarks and testing trends and identifies challenges and gaps. Based on the assessment, we provide roadmaps to elevate organizational maturity, and align with the objectives of the enterprise. Leveraging our industry leadership, experience and market insights, companies can accelerate time to market, enhance customer advocacy, optimize operational efficiency, and minimize production defects.

Infosys seamlessly integrates industry best practices, strategies, and technical methodologies into its approach, ensuring quality engineering (QE) remains at the forefront of your organization’s digital transformation journey.

Our patented Enterprise QE Transformation Models (EQTM) and Artificial Intelligence-amplified Enterprise QE Transformation Model (AI-EQTM) frameworks empower quality assurance (QA) organizations to establish a community of practices (CoP) across traditional and agile methodologies. These frameworks have successfully and consistently delivered exceptional results in numerous client engagements.

Infosys’ expert consultants collaborate closely with the client’s organizational leadership to refine practices and establish robust operating models for both center of excellence (CoE) and CoP platforms in traditional and agile methodologies. We provide comprehensive support for emerging technologies, while emphasizing process and standards management through tailored governance models. The technologies covered include:

• Generative artificial intelligence (Gen AI)
• The Internet of Things (IoT)
• Chaos engineering/site reliability engineering (SRE)
• Cloud, DevOps automation
• Test data management
• Application programming interface (APIs)/microservices
• Testing tools optimization

Key Features of Infosys Quality Engineering Consulting:

It enables quality-driven digital transformation by:

• Facilitating agile test CoE with process and methodologies definition
• Defining enterprise test strategy for DevOps and shift left frameworks
• Providing consulting services for cloud migration, discovery, and assessment to identify potential hotspots, and define testing strategies for migration
• Enabling AI-led quality assurance (QA) across verticals to enable early detection of defects, improve productivity, and accelerate time to market
• Focusing on critical aspects of operational risk management – monitoring, reliability, availability, scalability, performance, capacity, and security – to achieve total resilience
• Designing operating models for CoE, CoP, processes, and standards frameworks, to enhance overall maturity of testing practices across the organization and achieve IT goals
• Customizing an assessment framework and in-house tools to provide end-to-end test data, API microservices, connected devices testing solutions, and supported telemetry solutions for product-centric value delivery

Key differentiators:

Infosys’ EQTM framework seamlessly integrates agile and waterfall methodologies to identify and address gaps and weaknesses in testing practices. It thereby enhances organizational maturity in alignment with specific business needs. This adaptable model facilitates targeted improvement across all dimensions based on organizational priorities as opposed to a rigid, one-size-fits-all approach to achieve maturity.

Our AI-EQTM framework empowers QA organizations to proactively identify defects in the early phase of the development cycle, thereby enhancing overall quality and productivity, while accelerating time to market. This model tackles critical challenges in QE implementation. It ensures comprehensive test coverage and design quality, effectively leveraging AI capabilities in continuous testing. It further addresses build quality and its impact on testing, minimizing deployment delays through the adoption of proactive testing measures.

Infosys Cloud Quality Assessment and Transformation (ICQAT) is an as-a-service offering that is closely aligned with Microsoft Cloud Adoption Framework (CAF). ICQAT, part of Infosys Cobalt, helps customers assess the quality risks in cloud implementations and assists them in building a comprehensive test strategy.