The Future of AI and GenAI in Quality Engineering – Charting New Horizons

The evolution of artificial intelligence (AI) and generative AI (GenAI) is more than a technological shift. Integrating AI and GenAI into quality engineering can significantly enhance business capabilities by reducing risks and speeding up application delivery.

IDC predicts that GenAI's importance in quality engineering will grow, giving companies a competitive edge. To succeed, organizations should clearly define their goals for AI and GenAI, assess their current automation levels to find integration opportunities, and develop a governance framework to monitor AI's performance.

In his recent IDC Analyst Brief, sponsored by Infosys, , Peter Marston, Senior Research Director at IDC, highlights the following key points:

• Emerging trends for AI in quality engineering and application life-cycle management
• Overcoming application delivery transformation challenges
• Infusing AI into every phase of application delivery to shape the future of quality engineering
• Realizing the benefits of AI and GenAI in quality engineering

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