Overview

We offer a host of industry/LOB solutions built on our Reference Organization Model (REF-OR-M) framework. Each D365 industry/LOB solution, built using the REF-OR-M framework, is a preconfigured, end-to-end reference solution, tailored to an industry or line of business. It comprises of end-to-end process flows and proven best practices from successful D365 transformation engagements to achieve greater business value.

The key building blocks of our REF-OR-M framework are:

Business value articulation and advisory “Show and tell workshops to jointly explore the solution and define roadmaps
Implementation workbench consisting of tools, accelerators, and templates to fast-track the digital transformation
Preconfigured solution with the pre-built configurations, demos, security setups, and foundational solution components
Pre-built point solutions and business content covering various industry or LOB specific processes and best practices
Digital solutions powered by AI/ML, chatbots, mobility, analytics etc. and embedded as offerings in addition to the D365 features
Accelerated Cloud Transformation and Methodology(ACT) for Agile cloud implementations, ensuring rapid deployment and faster time to market

The REF-OR-M for Smart Retail Solution is a preconfigured, end-to-end reference solution, tailored to suit retail customers. It comprises of end-to-end process flows and proven best practices from successful D365 transformation engagements to achieve greater business

value with Microsoft Dynamics 365. This solution addresses the retail and POS management across products, stores, pricing and promotions, sales, and inventory management for retail customers.

REF-OR-M Solution for Smart Retail on Microsoft Dynamics 365

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The platform encodes Infosys experience, best practices and tools into architectural patterns and curated technology stacks with in-built end-to-end automation.

Combining the native capabilities of Kubernetes with powerful orchestration, workflows and toolkits for application development and migration, the platform pre-integrates technologies used across the stack and automates code generation, thereby bootstrapping any application transformation project. Our core platform services also provide monitoring, tracing and metering capabilities out of the box to simplify debugging and error handing.

Through our strategic partnerships with leading enterprise Open Source vendors, we offer the simplicity of a single commercial and support interface combined with the product expertise and assurance of our partners.