This chemical manufacturer was looking at transforming their digital workplace to improve employee efficiency, optimize their annual costs while preserving the data integrity and functionalities.
They wanted to equip employees with latest technologies, reduce licensing costs and migrate SharePoint sites across tenants based on their re-org structure. With its profound experience in digitizing workplaces and the long-standing relationship with the client, Infosys emerged as a partner of choice for executing this project.
Key Challenges
- High costs involved in migration of sites and annual Nintex license subscription
- Acclimatizing 70000 users to new tools and technologies
- Technical limitations associated with accommodating multiple business requirements and features within SharePoint Modern Sites
- Mapping Nintex actions to Power Automate could lead to loss in functionalities
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The Solution
Employing automation and user training to deliver seamless transition
Infosys helped in migrating 2500 sites of around 6.5+ TB across 20 Waves in 5 months with 40% schedule optimization. We also helped in upgrading 5400+ sites to modern experience seamlessly over a span of 9 months. 125 Nintex workflows were recreated in Power Automates across 16 Waves in just 4 months.
By analyzing sites & Nintex workflows, we identified optimal solutions, best practices and planned for strategic waves to execute the transformation using a sprint-based model.
What did we do?
- Leveraged Power Automate to replace Nintex workflows to save on licensing costs. Our in-house migration factory framework was enhanced to completely automate the migration process, which brought down the costs required to migrate sites manually.
- Weekly webinars conducted at various time zones to train users and personalized support portal with numerous help documents & video tutorials was provisioned. A chatbot that could support 8400+ queries, was developed.
- Unsupported components in modern experience were achieved with other technologies like JavaScript, jQuery, Power Apps and Power Automates
- Optimal workarounds were identified and implemented to overcome the limitations in Nintex workflows to Power Automate conversion.
Improve efficiency and optimize costs
- Execute a factory-based sprint model in complete automation and schedule optimization in the migration process to achieve higher efficiency.
- Develop numerous automation scripts and tools for the technical & business processes to bring about cost optimization.
- Accommodate various business requirements through strategic planning of waves.
- Provide a seamless end-user experience for heightened productivity
- Identify optimal solutions and workarounds to overcome technical limitations in achieving the entire requirements.
Benefits
Cost savings and ease of access
Cost savings of $300K/ year in sites migration and $100K/ year for Nintex license.
Training power users and creating artifacts aided a user base of ~70000 in getting enabled to new experiences and processes
Employees could now explore a plethora of functionalities in the upgraded modern experience
Identified workarounds facilitated in mapping of 70 overall unique Nintex actions in Power Automate without any loss to functionalities.
