Enhancing Digital Accessibility and Inclusivity with Infosys Accessibility Platform

Overview

About 16% of the world population experiences some form of disability, and a large part of the World Wide Web (~97%) is not accessible to them. According to Article 9 of the UN Convention on the Rights of Persons with Disabilities, access for persons with disabilities to new information and communications technologies including the Internet should be promoted with an early focus from design and development stages. Infosys Accessibility Platform is an AI-powered end-to-end accessibility solution that addresses this issue and enables enterprises to plan their web accessibility and inclusivity strategy early while fulfilling legal, economic, as well as corporate social responsibility. This platform helps enterprises charter into a territory that has remained predominantly untouched over the years, thereby increasing the company’s reach and its user base, along with attaining better compliance with governmental regulations.

The Infosys Accessibility Platform strives for accessible and inclusive digital channels and an inclusive enterprise

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How is Infosys delivering value through the Accessibility Platform?

The Infosys Accessibility Platform strives for accessible and inclusive digital channels and an inclusive enterprise. By enabling users with different needs to perform activities efficiently, it increases customer reach and brand loyalty of the enterprise. The platform checks the accessibility quotient of Web, Mobile, and PDF documents and leverages built-in intelligence based on accessibility parameters. The platform also checks for web accessibility compliance to W3C standards such as WCAG 2.2, WCAG 2.1 and WCAG 2.0 as well as country-specific accessibility requirements like ADA and Section 508 of US, EAA of Europe, DDA of Australia, DDA of UK, AODA of Canada, etc. The platform includes browser and CI-CD plugins, an audit tool with a patent, a Jira integrator as well as AI-powered web content and color contrast checker. It provides a comprehensive report along with recommendations in Excel and PDF formats as well as overlay reports to support faster remediation.

Accessibility Statement for Infosys Accessibility Platform

Infosys is committed to the cause of accessibility. We include accessibility in our internal policies and provide continual accessibility training for our staff. Infosys Accessibility Platform is developed with a vision to support our clients and internal teams in their accessibility journey. We work with them to ensure accessibility and inclusivity of their digital applications and content. We have taken steps to make our platform accessible for all users regardless of their ability.

Conformance status: The Web Content Accessibility Guidelines (WCAG) are the global standards that designers and developers adhere to improve the overall accessibility of digital platforms. Infosys Accessibility Platform is also created in compliance with WCAG 2.1 AA standards. The accessibility features supported in the platform include text alternatives, color contrasts, captions, audio controls, meaningful sequence, keyboard and screen reader accessibility. The platform team is constantly seeking feedback and working to improve the overall accessibility and inclusivity of the platform.
Assessment approach: Infosys assessed the accessibility of the Infosys Accessibility Platform using a combination of automated and manual checks and assistive technology led by Infosys accessibility practitioners.
Feedback: We welcome your feedback on the accessibility of Infosys Accessibility Platform. Report any accessibility barriers you encounter on the Infosys Accessibility Platform by emailing accessibility@infosys.com.

Challenges & Solutions

Infosys Accessibility Platform is an end-to-end enterprise-ready accessibility and inclusivity solution powered by AI matching international standards. The platform supports multiple digital channels including web, mobile, and PDF with intuitive and consolidated reports including VPAT.

Infosys Accessibility Platform is built on accessibility by design principles where accessibility is ensured early in the life cycle using a color contrast analyzer, IDE plugin, CI-CD, and browser plugins which can be used during design and build phases. The outcome is accessible and inclusive digital applications resulting in improved time to market with considerable cost savings.

Multiple reporting options like HTML overlay, Excel, and PDF reports are included with remediation suggestions targeting business users and developers. Code Snippets are added in reports to help trace the issues. The platform does not auto-remediate accessibility problems and only provides remediation suggestions.

The platform features separate modules for browser extensions, which when installed in the browser, help users perform accessibility assessment for websites.