Strengthening Cybersecurity: BECU leaders’ insights on the impact of Infosys Collaboration

Security is paramount for any financial institution, especially when handling sensitive customer data, as it is crucial for building and maintaining trust. Safeguarding identities, both human and machine, is paramount as they are key to securing sensitive information. By effectively managing identities, organizations can ensure that only authorized individuals have access to critical data.

However, protecting data is not solely the responsibility of a single individual or team. A shared responsibility model and a "security-first" culture are essential. This collective approach, prioritizing security at every stage of operations, is crucial to mitigate risks, protect assets, and maintain trust with customers.

Watch leaders from BECU as they share their experiences on how Infosys has empowered them to cultivate a "security-first" culture, safeguard identities, and assure digital trust.

Cyber Talks with Sean Murphy and Arnita Chakravorthy

In a recent discussion, Arnita Chakravorthy, Head of Cybersecurity for the West Americas, and Sean Murphy, Chief Information Security Officer at BECU, examined the evolving cybersecurity landscape in the financial services sector. Murphy stressed the vital need for robust cybersecurity measures and acknowledged the transformative impact of Infosys on BECU's security framework. He highlighted the importance of fostering customer trust through reliable cybersecurity practices.

Murphy noted the challenges organizations face, including complacency, even as security gains recognition as a strategic priority. He emphasized the necessity of providing a secure digital experience to enhance member trust and engagement. Commending Infosys for acting as a true extension of BECU's team, he discussed how their collaboration has improved identity access management and resolved significant backlogs, resulting in greater efficiencies and reduced ticket processing times. Murphy's insights reflect a strong partnership that has considerably bolstered BECU’s cybersecurity posture, ultimately ensuring enhanced safety and trust for its members.

Infosys Safeguards BECU's Digital Assets with its Managed IAM Services

In a recent video, Sean Rosenberger, Director of Identity and Access Management at BECU, emphasized the importance of Identity and Access Management in securing customer data and business assets. He highlighted the need for robust security measures to build customer trust and prevent unauthorized access. Sean further discussed how Infosys helped BECU to streamline their Identity and Access Management processes, particularly in managing JML activities. By automating tasks and introducing a peer review system, Infosys reduced manual efforts by 25%, improved efficiency significantly, and eliminated escalations.

Rosenberger applauds Infosys for its unwavering dedication to their success, recognizing its ability to seamlessly blend innovative solutions, strong expertise, exceptional delivery, and focused leadership.