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Infosys Positioned as a Leader in the ISG Provider Lens™ Cybersecurity – Solutions and Services 2024 for U.S.

ISG, a leading global technology research and advisory firm has positioned Infosys as a Leader in the ISG Provider Lens™ Cybersecurity Services & Solutions 2024 report for U.S. ISG evaluated over 200 vendors and service providers in this report across three quadrants - Technical Security Services, Strategic Security Services, and Managed Security Services – SOC quadrant.

Infosys has been positioned as a Leader in each of the above-mentioned category. In the report, ISG acknowledged Infosys CyberSecurity for its vast experience in delivering end-to-end cybersecurity services, comprehensive solutions, strong partnership with leading technology players, and extensive experience in successfully serving global clients and helping them navigate their digital transformation journey.

Technical Security Services (TSS)

Technical Security Services (TSS)

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This quadrant assesses the service providers based on their ability to integrate, maintain, and support both IT and OT security products and solutions. Further, they are evaluated on their competency to leverage best-of-breed tools and technologies to transform an existing security environment, improve the security posture and reduce threat impact. Key domains included in this quadrant are network security, cloud security, workplace security, OT security, identity and access management (IAM), data privacy and protection, risk and compliance management and SASE, among others.

ISG acknowledged Infosys for its comprehensive cybersecurity services and solution that helped in empowering its global customers to safely navigate their digital transformation journey. Infosys was also recognized for its underlying automation capabilities comprising of 200+ reusable bots, 100+ reusable use cases spanning across IAM, infrastructure security, data security, and developing in-house automation platforms. Further, Infosys was called out for its efforts to collaborate with Infosys Centre for Emerging Technology Solutions (iCETS) to constantly innovate, validate and launch new solutions. Additionally, Infosys was appraised for developing new age collaborative solutions and GTM plans with its 25+ strategic partners.

Strategic Security Services (SSS)

Strategic Security Services (SSS)

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This quadrant assesses service providers who offer IT and OT security consultations. Services like security audits, compliance and risk advisory, security assessments, security solution architecture consulting, and awareness and training are covered under this quadrant. These services help in assessing enterprise’s security maturity, risk posture and define custom cybersecurity strategies. The service providers must have the capability to build business continuity roadmaps and prioritize business-critical applications for recovery, develop cyber literacy, and establish best practices to better respond to actual threats and cyber-attacks.

ISG appreciated Infosys for its comprehensive set of offerings including Cyber Consulting & Advisory services and GRC services. These services help the customers build robust and scalable strategies, frameworks, policies, and architecture, thereby assuring digital trust. Infosys was also called out for its integrated approach having comprehensive cybersecurity strategy and framework driven through a strong program and endorsed by the management – Information Security Council and the Board.

Infosys’ IP CyberAware was also highlighted in the report for tackling the industry-wide issue of limited cyber awareness by inculcating the culture of cyber awareness amongst stakeholder and enabling them to become risk resilient.

Managed Security Services (MSS) – SOC

Managed Security Services (MSS) – SOC

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This quadrant assesses providers who offer continuous monitoring services for IT and OT security infrastructures and manage IT infrastructure for their clients through a Security Operations Center (SOC). The providers in this category must be capable of managing the entire security incident lifecycle from identification to resolution, for enhancing the security posture and effectiveness of security program through continuous improvement. It also assesses providers who can deliver Managed Detection and Response (MDR) services and combine traditional MSS with the latest technologies like automation, AI/ML, infrastructure. The service providers must also leverage their expertise in threat hunting and incident management to fortify clients' cybersecurity posture with comprehensive defense strategies.

ISG acknowledged Infosys for its global network of Cyber Defense Centers (CDCs) along with a global pool of security analysts that help in delivering round-the-clock managed security services. Infosys was also appreciated for its comprehensive suite of services including security monitoring, platform support for SOC tools (SIEM, SOAR, TIP, UEBA) and integrated threat intelligence that help identify, investigate, and respond to threats effectively and efficiently. Infosys’ focus on building trust and transparency in its advanced MDR capabilities through IT-OT integration and advance AI capabilities were also called out in the report.

Below are the key strengths of Infosys highlighted in this study:

  • Integrated approach: Infosys' cybersecurity program is an amalgamation of a comprehensive cybersecurity strategy and framework, proficiently driven through a strong governance program endorsed by the Management — Information Security Council and the Board.
  • Aligning with business strategy: Infosys empowers enterprises to make informed decisions while aligning their security strategy with the dynamic ecosystem of tools, technologies, regulations, suppliers, and workforce in an integrated, agile, scalable and cost-effective manner.
  • Comprehensive services: Infosys Cyber Consulting & Advisory and GRC Services help fortify cyber resiliency by advising and supporting customers to proactively navigate their cybersecurity risks, thereby assuring digital trust. Infosys also transforms and enables clients to embrace a zero trust security architecture strategy by navigating them from the current state to the target state of security technology adoption.
  • Advanced security platforms: Infosys' Managed Security Services are powered by advanced security platforms that provide 24/7 security monitoring and threat intelligence via a global network of CDCs. Infosys MDR capabilities help the organizations to effectively manage incidents and threats, contain and remediate security anomalies, and improve the overall cybersecurity posture.
  • Continuous innovation: Infosys CyberSecurity, in collaboration with Infosys Centre for Emerging Technology Solutions (iCETS), constantly innovates, validates, and launches new solutions to enhance customers’ risk resiliency. Infosys leverages more than 25 strategic partnerships that build collaborative solutions and GTM plans.
  • Underlying automation: Infosys' dedicated automation team has developed over 100 use cases (IAM, infrastructure security, data security), 200 reusable bots and accelerators. It also provides automation platforms (Infosys IPs) for identity and infrastructure operations, supporting SOX governance, patch management and vulnerability management.
  • Infrastructure security services: Infosys offers infrastructure security services including design, deployment, configuration, integration and management of network security with next-generation firewalls to help enterprises secure their infrastructure while transforming digitally.
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For more information on Infosys CyberSecurity Services, please visit: https://www.infosys.com/services/cyber-security.html

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