Data Protection and Privacy

The digital revolution fuelled by Generative AI (GenAI) and co-pilot tools is transforming businesses. AI has helped rapidly transform the way organizations operate, delivering a wave of benefits that empower workforces and drive success. From streamlining processes to unlocking hidden insights, AI injects intelligence into business processes. Businesses can cater to a more personalized customer journey, targeted recommendations and 24/7 assistance to help foster customer satisfaction, loyalty, and a stronger brand reputation.

While these advancements empower human capital and drive innovation, with all the noise about the positives, there's a flip side. The models themselves can inadvertently leak sensitive information through their outputs. Even if that data wasn't directly part of their training, accidental exposure is a huge concern for organizations! Employees using GenAI tools might unknowingly include confidential details in prompts or uploads. While AI is extensively reliant on data, these datasets can be unclean and filled with biases, due to which the model could incorporate false negatives, in the results .

Malicious actors can also exploit GenAI through adversarial attacks, manipulating training data or prompts to steal sensitive information or generate harmful content. These are just a few examples, highlighting the need for continuous adaptation in the face of evolving security threats. This rapid transformation necessitates a proactive approach from enterprises. They must embrace GenAI while establishing robust and adaptable security measures to build effective guardrails.

As enterprises are expanding their footprint internationally, secure cross-border data transfers become a critical concern. Negotiating secure cross-border data transfers isn't just about scaling a single peak; it's traversing a complex mountain range of global and local regulations.

Infosys helps in secure cross-border data transfer, which requires navigating data privacy regulations, implementing strong technical safeguards like encryption and access controls, and potentially using data anonymization. This ensures data remains protected while complying with global regulations like GDPR and CCPA, and the specific requirements of the target markets. This combined approach empowers businesses to securely navigate the complexities of international data transfers and leverage the opportunities of a globalized market.

Furthermore, data privacy regulations are constantly evolving. Infosys stays ahead of the curve, continuously monitoring these changes to ensure your compliance strategy remains adaptable. This proactive approach safeguards the businesses from legal litigations and reputational risks, allowing them to operate with confidence in the ever-changing global landscape.

In today's digital world, data protection and privacy are paramount. At Infosys, we understand this. Our team of data security and privacy experts are your navigators through the ever-changing data security landscape. We offer a comprehensive suite of cutting-edge privacy automation tools and customizable templates, ensuring holistic enterprise data protection. With Infosys, our clients achieve digital trust and unlock horizons of excellence in their business.

We leverage our proprietary S34D framework to address clients’ privacy endeavors and responsibly navigate the intricacies of the Data Protection and Privacy landscape. We ensure ethical data practices, conformance to regulations, trust with stakeholders, and minimize risks to ultimately foster a sustainable future.

Data Privacy and Protection