The client is a leading mortgage services company. They were looking for a vendor to assist in 24X7 security monitoring, threat intelligence, and incident response to counter from global cyber-attacks.

Infosys onboarded them to the Cyber Watch platform and helped enhance their security posture.

Key Challenges

  • Limited visibility of log sources for security monitoring
  • Limited use cases to identify security alerts
  • Lack of security services leading to high risk of cyber-attacks
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The Solution

Continuously monitoring and managing security incidents

  • Performed 24X7 security monitoring, identified and reported security incidents via Infosys Cyber Watch
  • Integrated entire client infrastructure with Cyber Watch for effective log monitoring
  • Leveraged Cyber Watch use case library for effective security monitoring
  • Leveraged threat intelligence feed to stay well informed about Indicators of Compromise globally and utilized the feeds to stay protected and act accordingly
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Benefits

Effective improvement in the alert response time

95% log sources integrated with Cyber Watch to enhance security monitoring

95% log sources integrated with Cyber Watch to enhance security monitoring

100+ customized Cyber Watch use cases created for monitoring

100+ customized Cyber Watch use cases created for monitoring

50% reduction in build time by using automated scripts/templates hence quick time to market

50% reduction in build time by using automated scripts/templates hence quick time to market

Continuous improvement in alert response time as compared with earlier dedicated SOC

Continuous improvement in alert response time as compared with earlier dedicated SOC

50% reduction in aging tickets, 20% reduction in false alerts and incidents thereby increasing overall security

50% reduction in aging tickets, 20% reduction in false alerts and incidents thereby increasing overall security