The client is one of the biggest mining company with global operations. They were looking for a vendor to provide security to their 50 Operational Technology (OT) plants spread across different geographies.
Infosys helped by investigating alerts, resolving tickets and providing managed OT security platform across client’s OT environment for operational and security alerts and events.
Key Challenges
- Limited visibility of assets, anomalies, vulnerabilities and threats at 50 OT plants spread across Australia, America and other regions
- Shortage of skilled resources for managing the OT security platform and resolving incidents
- Unable to monitor and manage OT security systems
The Solution
Effective monitoring of security incidents
- Effectively managed and secured OT security platforms and devices from respective ODCs
- Enabled client to securely maintain its OT security
- Implemented configuration changes, streamlined events and managed incidents
- Monitored, tracked and resolved alerts and events coming from 50 OT sites
Benefits
Improved performance of the OT platform
Improved uptime of the OT security platform and operational availability
Enhanced overall performance and security of OT security platform
Niche OT security certified resources with hybrid OT and security experience
